My recent job was at Manulife and I worked there for 3 years. I handled Group Retirement account and Manulife Bank. My role in Group Retirement was to discuss our client’s investments, performance and type of risk of their investment, etc. I act as an advisor over the phone but I don’t give any advice. I also do emails to communicate with our admin team. For Manulife Bank, I was a customer service representive handling personal banking. I have worked from other call center company like Teletech Philippines as a customer service representative for 1 year and 3 months handling financial account located in USA. The company laterally transferred me to another account as a Technical Support Representative, handling Telco Account for a year. I demonstrated the ability to resolve a variety of issues and complaints (such as, service interruptions or cutoffs, repair technician delays/no-shows and equipment malfunctions). I have worked at PRU LIFE UK as a Financial Advisor 2 years, too. I have also worked in an e-commerce company as a virtual researcher for 7 months and resigned to focus on my study for my graduation. I am excellent in customer service and technical support. I have knowledge in XERO Bookkeeping. I am excellent in oral and written communication skill, I am computer literate, tech savvy, I can work under pressure, I am expert in Microsoft Office tools, I am active in listening, team player, and expert in financial planning and financial advise. I am obsess about customers, I do the right thing. I have the ability to work under pressure, I am reliable person and I have dedication for my work. I work hard for my family and for the company’s growth. I can handle different complex concern and ability to exploit all resources to resolve problems. Please feel free to contact me via email at [hidden]. Thank you for your time. I look forward to learning more about this opportunity!