Hire Virtual Assistant/Customer Support In Philippines

Are you looking to hire a Virtual Assistant/Customer Support In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Profile picture of Lea M., Virtual Assistant/Customer Support

Lea M.

$720/Month
($4.50/Hour)

Philippines

Member since:

Last logged: ago


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Virtual Assistant/Customer Support

4.7

I am Lea Magnaye, a dedicated Virtual Assistant with a solid background in customer service, commercial insurance operations, fraud investigation, and retention support. With over 5 years of professional experience, I bring a versatile skill set and a solutions-driven mindset to every role I take on. Currently, I work as a Virtual Assistant at CoverDesk Philippines, where I handle policy management, renewals, endorsements, COI requests, quotations, and claims coordination. I also assist with payments, billing inquiries, and scheduling, ensuring clients receive accurate and timely support. In addition, I recently served as Tech II Support at Capgemini, providing advanced troubleshooting, incident management, and system performance improvements. Previously, I was a Loyalty Retention Officer at Alorica, where I built strong customer relationships, resolved concerns, and implemented strategies to retain at-risk accounts. My earlier experience as a Fraud Specialist Officer at FIS Global Solutions further strengthened my analytical and investigative skills, allowing me to identify and resolve fraudulent transactions while ensuring compliance and protecting customer accounts. I am highly skilled in inbound/outbound communication, problem-solving, negotiation, and time management. With integrity, professionalism, and a commitment to excellence, I strive to provide reliable support that helps teams succeed and clients achieve peace of mind.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$720/Month Full-Time Bachelor 7 years
EXPECTED SALARY AVAILABILTY
$720/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor 7 years

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Anita M.

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Cashphine O.

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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