Virtual Assistant I Customer Service Professional I Business Development Manager I Data Encoder I Rockstar Telemarketer
▪ Highly organized and dedicated with a positive attitude.
▪ Able to handle multiple assignments under high pressure and consistently meet tight deadlines.
▪ Able to demonstrate professional, friendly demeanor both in person and over the phone.
▪ With excellent communication skills including verbal, written, and listening; and excellent problem solving,
organizational, interpersonal, and motivational skills.
▪ Capable to establish business relationships with expatriates in a cross-cultural working environment.
▪ Can relate with others positively
▪ With excellent computer skills
▪ Willing to accept responsibility
▪ Call Center Operations
▪ Inbound & Outbound Call Handling
▪ Skip Tracing & Internet Research
▪ Telephone Sales & Customer Support
▪ Customer Service Excellence
▪ Order Processing / Transaction Management
▪ Data Entry and Database Administration
▪ Equipped with values that are necessary in dealing with people
▪ With relevant experiences in serving and interacting with people
▪ Self-motivated problem solver with proven leadership and collaborative abilities.
▪ Enthusiastic and able to achieve rapport with clients, co-workers & other professionals easily
▪ Able to do Counseling, Listening, Goal setting, Time Management, Team Leadership
▪ Hard-working, resourceful, flexible, open-minded, creative, adaptable and confident
▪ Knowledge in Microsoft Office (including Excel, PowerPoint, and Word)
▪ Customer relationship management software (like Salesforce or Hubspot CRM)
▪ Telephones and telephone headsets
▪ Auto dialers (such as predictive or refractive dialers)
▪ Voicemail automation solutions