Hi My name is Christine Joy Castro I am applying for Virtual Assistant who is able to do Administration works and Cold Calling position I am a versatile person. I have been working in different type of industries that is relevant to my application. I am knowledgeable in Administrative, Sales, Marketing and Customer Service department that allowed me to learn about promotion, handling customers and finding potential leads. I am currently working as a Virtual Assistant, I am assigned in Real Estate Cold Calling designated making calls in Atlanta, Georgia. I Answer incoming calls from prospective sellers. Using scripts to provide information of the History and the details of the properties. I also Nurture leads through follow up calls and verifying and Setting up Appointments with Sellers. I also have a background work experience in BPO company in Convergys and I was assigned handling Australian Accounts dealt mainly in Customer Service. I Conducted checking product purchase for account holders of Optus before transitioning to sales. I Handled Outbound calls that also involves upselling, cross selling, and solution selling. Additional to this, I have worked in the Bank for several years and I was a Senior Marketing Assistant that had promoted different products of the company such as: Time Deposits, Loans (Home and Auto Loan), Investments and Mutual Funds. Furthermore, I have worked in Telecommunications company and was in charged in Customer Service Operations which I also handled sales transaction and solve the problems of the irate clients. Lastly, I also have a work experience in administrative services doing some clerical tasks that includes providing support to our managers and employees, assisting in daily office needs and managing our company’s general administrative activities. My work background gave me the confidence and awareness in dealing with a variety of people. As a virtual assistant, I will make sure that I will be focused on my goals that I’m here to support my superior to achieve their goals. I see to it that I understand the goals and projects, that my superior is accountable for. I am confident to my work experience in my diverse fields that had honed my level of maturity and responsibility. I have achieved over the years that will greatly contribute to the continued success of your organization.