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I have been working in the BPO Industry for almost 10 years now. My expertise is with Customer Service (Chat, Email and Phones). I also have some experience with Technical Support.
I am someone who is well motivated, easily trained (practice and trainings) and detail oriented. I also speak fluent English in both verbal and written form. I am very customer-centric and my main goal is to exceed customer's expectation. I focus on what can be done versus what's cant be done.