Greetings! I am writing to apply for the position of Virtual Assistant with your company. I have five years of experience in the BPO industry and three years as a Strategic Partner Master Trainer in a complex telco account. I maintain the quality of the training modules and the facilitation of our trainers. Also in-charge of coaching and development of the trainers, team leaders and agents. Possesses drive, ambition and an extensive skill set that includes file and document management, inventory and supplies processing and record keeping. Highly valued employee. I can say that I enjoyed the variety of work the job brings each day. Since I have more experience in the BPO industry as an inbound and outbound representative and a trainer, I am confident that I possess excellent communication skills both written and verbal and I can type 46 words per minute. I am flexible when it comes to work schedules and I can work in my in-home office set up. I have accomplished different types of tasks on time that helped me meet my targets and provided satisfaction in my client's perspective. Highlights of my experience include: Onboarding trainers. Training, coaching and development. Knowledgeable in MS Office and Google Drive Apps. Able to multitask in a time pressured environment. Adapts fast with changes. Planning and Organisational Skills. Attention to details. Competitive. Social Media Management Email Management With my proven commitment to delivering the highest level of virtual assistance, I am well prepared to extend my record of exceptional service to your business. Attached is my updated CV. I welcome the opportunity with you further. Thank you for your consideration. Sincerely, Joy Ann Moraleda