Hi! I'm a highly skilled and detail-oriented Virtual Assistant with nearly 3 years of experience in providing exceptional customer support and administrative services. My background in the call center industry has sharpened my ability to handle high volumes of customer inquiries efficiently, and my consistent top ranking reflects my commitment to delivering results. I offer comprehensive support tailored to your business needs, specializing in customer service, social media management, and administrative tasks. I aim to ensure your operations run smoothly, allowing you to focus on strategic growth and client engagement. Here’s how I can contribute to your success: • Customer Support: I bring expertise in managing customer inquiries across email, chat, and phone channels, providing prompt and effective solutions that enhance client satisfaction. • Social Media Management: I can handle content creation, post scheduling, audience engagement, and performance tracking, ensuring your social media presence remains active and aligned with your brand. • Administrative Support: From email management and calendar scheduling to data entry and task coordination, I ensure your daily operations are organized and efficient. Why partner with me? •Prove n Track Record: I consistently ranked as the top performer in a fast-paced call center environment, managing large volumes of inquiries while maintaining high customer satisfaction. • Professionalism: I take pride in delivering high-quality work with attention to detail and a focus on meeting deadlines. • Tech-Savvy: I’m proficient in using CRM tools like Zendesk and Freshdesk, as well as social media platforms and management tools like Hootsuite and Buffer, ensuring seamless support across all channels. I am passionate about helping businesses thrive by offering reliable and efficient support. Let’s collaborate to streamline your processes and achieve your business objectives.