Hire Virtual Professional In Philippines

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Profile picture of Jennifritz N., Virtual Professional

Jennifritz N.

Philippines

Member since:

Last logged: ago


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Virtual Professional

4.7

I am Jennifritz Naldo, a dedicated professional with over 9 years of experience working in the call center industry. My journey started with 4 years in third-party collections, where I honed my negotiation and customer communication skills. I then transitioned to PayPal, where I spent 1 year handling customer service, followed by 3 years in tech support at Google, a role that allowed me to enhance my technical expertise. More recently, I worked as a CSR at Westlake Financial for 1 year. In addition to my call center experience, I also served as a Tier 2 Technical Support representative. This role involved guiding Tier 1 agents through advanced troubleshooting techniques, empowering them to resolve customer issues effectively. My problem-solving skills and ability to mentor others were key in this position. Beyond call centers, I have 1 year of experience as an appointment setter with lead generation skills and 1 year as a Virtual Assistant (VA). I also spent over 1 year and 6 months in real estate cold calling, which allowed me to refine my communication and sales abilities. Currently, I am exploring roles as a Virtual Assistant Coordinator and chat support representative, utilizing my customer service background. I hold a degree in psychology and have completed A2-level Spanish courses, further expanding my skill set. I am passionate about providing exceptional support and solutions in various industries, always striving to meet and exceed expectations.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
Part-Time Bachelor 10+ years
EXPECTED SALARY AVAILABILTY
Part-Time
EDUCATION EXPERIENCE
$Bachelor 10+ years

Other Virtual Assistants

Leonardo N.

4.9

Executive Virtual Assistant

$1920/Month

Last logged: ago

Leonardo N.

4.9

Executive Virtual Assistant

$1920/Month

Last logged: ago

SALOME K.

4.5

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$1120/Month

Last logged: ago

SALOME K.

4.5

Virtual Assistant

$1120/Month

Last logged: ago

Angela R.

4.5

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$2400/Month

Last logged: ago

Angela R.

4.5

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$2400/Month

Last logged: ago

Mary G.

4.6

Highly Effective Virtual Assistant

$1280/Month

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Mary G.

4.6

Highly Effective Virtual Assistant

$1280/Month

Last logged: ago

Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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