AI Workflow & Website Support Specialist

Role Summary Omni AI Agency is hiring an AI Workflow & Website Support Specialist to support the setup and deployment of agentic AI workflows, websites, and simple applications for customers. This role focuses on executing AI-powered solutions such as chatbots, automation, and digital tools used in everyday business operations. You will follow clear instructions, complete assigned tasks independently, and communicate progress to the team. The work blends hands-on setup with light project coordination and administrative support. Strong organization, follow-through, and comfort working with AI tools are essential. What You’ll Do • Set up and update AI workflows using step-by-step guidance • Assist with building and maintaining AI-enabled websites and tools • Help configure chatbots, forms, scheduling tools, and automations • Follow documented processes and complete tasks independently • Communicate status updates and flag issues early • Support basic project coordination and documentation • Use Microsoft and Google tools to manage files, tasks, and communication • Work with team members across time zones in a structured way What We’re Looking For • Experience as a virtual assistant, operations assistant, or support specialist • Comfort using AI tools such as chatbots, automation platforms, or no-code tools • Ability to follow instructions and deliver completed work without constant supervision • Strong organizational and communication skills • Experience with Microsoft Office (Outlook, Excel, Word, Teams) • Experience with Google Workspace (Gmail, Docs, Sheets, Drive) • Willingness to learn new tools and processes quickly • Prior experience with automation tools or website builders • Basic understanding of APIs or system integrations • Background in tech support, operations, or process documentation Work Schedule • Full-time role • Monday to Friday, 9:00 AM – 5:00 PM New York (EST) • Overnight shift for Philippines-based candidates Reporting Structure • Reports directly to a Project Manager Compensation • Hourly pay based on experience and demonstrated skills • Opportunity for increased responsibility and pay over time based on performance Hiring Process • Skills check required as part of the interview process • Short task focused on following instructions, tool comfort, and clear communication