Bilingual Receptionist - Pool & Spa Services

Join our team as a Bilingual Receptionist in the Pool & Spa Maintenance and Repair industry, where your language skills and customer service expertise will shine. This remote role requires handling a low volume of calls, providing crucial support to our clients and technicians. As the first point of contact, you will: Answer incoming phone calls in fluent English from clients seeking pool and spa services. Collect essential customer information, including name, phone number, address, and a detailed description of the issue. Translate customer details and messages into Spanish with accuracy and clarity. Promptly send translated notes via WhatsApp [hidden] our technicians to ensure timely service. This is an on-call position with approximately 3 to 5 calls per week, perfect for those who enjoy flexible work arrangements. We are looking for a mid-level professional who is comfortable using VoIP phone apps like OpenPhone or Google Voice, and proficient in WhatsApp [hidden] communication. The ideal candidate is organized, detail-oriented, and committed to delivering excellent customer service. If you thrive in a professional environment and are eager to contribute to a dynamic team, we encourage you to apply.