Call Center Jobs

We're looking for a proactive VP of Backend Operations & CRM Systems to support a high-performing service business by maintaining accurate data flow across HubSpot CallRail RingCentral Arrivy Vendo and Webflow. This role is ideal for someone who is organized systems-minded comfortable troubleshooting platform issues and able to help leadership pull accurate reports on leads appointments and revenue by source. This is not a strategy role. The focus is on backend operations data accuracy CRM cleanup reporting support and workflow efficiency. CRM Reporting & Data Management | Review and clean up HubSpot data to ensure leads appointments deals and revenue are accurately tracked. | Help build and maintain HubSpot reports that leadership can easily pull and trust. | Check that data from CallRail web forms Vendo and Arrivy maps correctly into HubSpot. | Identify missing duplicate or inconsistent lead source data and help correct it. | Maintain clean deal records contact records and source attribution where needed. CallRail RingCentral & Source Attribution Support | Review CallRail tracking numbers and confirm they are assigned to the correct lead sources such as Google Ads LSA organic referral or outbound campaigns. | Help clean up source attribution issues where outbound calls are incorrectly tagged under sales reps rather than the proper source categories. | Support workflow improvements between CallRail and RingCentral to reduce platform-switching friction for the call center team. | Document issues patterns and recommended fixes clearly. Platform & Workflow Support | Review the flow of information from HubSpot to Arrivy Vendo and back to HubSpot. | Help troubleshoot minor system issues and coordinate with platform support teams when needed. | Assist with routine Webflow content updates and minor website maintenance. | Clearly document processes updates and recurring tasks so the team has reliable SOPs. Admin & Communication Support | Communicate clearly with the client team members and vendor/platform support teams. | Provide regular updates on progress blockers and completed tasks. | Use AI tools responsibly to improve documentation reporting and written communication. | Maintain organized records task lists and process guides. Who We're Looking For The ideal candidate is highly organized analytical and comfortable working across multiple systems. You do not need to be a developer but you should be confident in learning platforms checking integrations and spotting data inconsistencies. You may be a great fit if you: | Have strong English communication skills especially in written updates and documentation. | Are detail-oriented and can spot inconsistencies in data reports workflows and CRM records. | Are tech-savvy and comfortable learning tools like HubSpot CallRail RingCentral Arrivy Vendo and Webflow. | Have experience with CRM management reporting lead tracking or sales operations support. | Can follow instructions carefully while also thinking ahead and identifying potential issues. | Are proactive resourceful and willing to explore possible solutions before escalating. | Can communicate blockers clearly and ask thoughtful questions when context is missing. | Are comfortable working in a backend support role with limited customer-facing responsibilities. | Can maintain confidentiality when handling client customer sales and revenue-related data. Experience with any of the following is a plus: | HubSpot CRM pipelines properties workflows reports or dashboards | CallRail tracking numbers call source attribution or lead source cleanup | RingCentral or other VoIP/call center platforms | Webflow content updates or website maintenance | Sales operations marketing operations or CRM administration | Process documentation SOP creation or backend operations support | Google Sheets Excel or reporting/data cleanup tasks Why You'll Love Working with us | Paid holidays & PTO | HMO (after 1st year) | Family Medical Incentive | PAG-IBIG & referral incentives | Weekends off | Free learning sessions & fun company events | Supportive growth-driven remote community Let's Get to Know You: Please include your answers to the following in your application: 1. In one paragraph tell us about yourself. 2. What are your key strengths that would help you excel in this role? 3. What challenges do you foresee in this role? Apply now!

Are you a people person with a knack for communication? Join our vibrant team in the nails industry as a Call Specialist ! We are looking for an enthusiastic individual to help us connect with our clients and ensure they receive top-notch service all from the comfort of your home. As an entry-level Call Specialist you'll be an essential part of our customer interaction process. Your main responsibilities will include: Making calls to our valued clients to provide them with updates and information. Sending out premade text messages to ensure clear communication. While specific tools are not required you should have a reliable phone and internet connection to carry out your tasks efficiently. We value a friendly and casual approach so bring your positive attitude and excellent communication skills to the table! If you're ready to kickstart your career and grow with us in the nails industry we'd love to hear from you. Apply today and be part of a team that values connection and client satisfaction!

We are looking for a reliable and motivated Virtual Assistant to join our team and handle outbound calls to a list of warm leads. Your main responsibility will be to contact property owners follow a simple script and identify potential opportunities by gathering key information. This role is ideal for someone who is confident on the phone results-driven and comfortable speaking with people throughout the day. Responsibilities: Make outbound calls to a provided list of property owner leads Follow a call script while maintaining a natural conversation Ask qualifying questions and collect important property details Accurately update call notes and lead status in our system Forward interested contact's information to the acquisitions team Requirements: Previous cold calling or call center experience preferred Fluent English with clear speaking and strong communication skills Reliable internet connection and a quiet working environment Ability to work from home and stay consistent Compensation: Base fixed pay of ₱41 951 + bonus of ₱14 982 up to ₱29 965 per qualified lead Opportunities for long-term growth based on performance Work Schedule: Flexible but must be available during U.S. business hours If you are hard working consistent and ready to be part of a fast-moving team we'd love to hear from you.

Company: Capital Gurus Location: Remote Job Type: Part-Time/Full-Time About Us: Capital Gurus is a leading alternative lending firm specializing in providing businesses with financing solutions such as working capital lines of credit and term loans. We operate a high-volume call center that runs workflows based on call dispositions and email engagements. Job Overview: We are seeking a detail-oriented and proactive Virtual Assistant to manage and review email responses within HubSpot ensuring that positive/interested replies are correctly dispositioned with the appropriate lead status. This role plays a key part in our lead management process helping to identify engaged prospects and ensuring they move smoothly through our sales pipeline. Key Responsibilities: Review and categorize incoming email replies within HubSpot CRM. Identify positive/interested responses and update lead status accordingly. Flag and escalate high-priority leads to the sales team. Ensure all interactions are logged and properly dispositioned within the CRM. Collaborate with internal teams to refine lead qualification workflows. Maintain accuracy and consistency in CRM data entry. Qualifications: Previous experience with HubSpot CRM (or similar CRM platforms) preferred. Strong attention to detail and ability to accurately interpret email replies. Experience in lead qualification sales support or administrative roles is a plus. Proactive and able to work independently with minimal supervision. Strong written and verbal communication skills in English. Reliable internet connection and ability to work remotely. What We Offer: Competitive hourly rate or fixed salary (based on experience). Flexible working hours. Opportunity to work in the fast-growing alternative lending industry. Long-term collaboration with potential for role expansion. If you are detail-oriented and looking for a remote opportunity in the fintech space we'd love to hear from you! Apply now and help us streamline our lead qualification process.