Call Handling Jobs

We are hiring a Virtual Assistant to support our business with Bookkeeping Customer Service and Customer Support. Responsibilities: Assist with daily tasks related to Bookkeeping Support Customer Service tasks and follow processes accurately Handle Customer Support tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Bookkeeping and/or Customer Service Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Are you a proactive go-getter with a knack for sales and customer engagement? Join our fast-paced team as a Virtual Assistant & Sales Specialist where you'll be at the forefront of driving growth in the SaaS Webapps AiAudits and Automation sectors. Your role will be pivotal in expanding our reach and enhancing client experiences. In this dynamic role you will: Cold Call potential clients to introduce our innovative solutions and secure new business opportunities. Promote our website and services across various platforms to boost visibility and attract leads. Book Appointments with potential clients ensuring a seamless scheduling process. Deliver Excellent Customer Service by addressing inquiries and resolving issues promptly. Generate Leads through strategic research and outreach contributing to our sales pipeline. Leverage Social Media to engage with prospects and build brand awareness. To thrive in this role you should have: Mid-level experience in sales customer service or a related field. Proficiency in using tools such as WhatsApp CRM systems and Canva. A strong ability to multitask and operate effectively in a fast-paced environment. Excellent communication skills and a results-driven mindset. If you're ready to hustle and make a significant impact in the tech industry we'd love to hear from you!

Join our dynamic team in the Home Care industry as a Client Acquisition & Outreach Specialist . We are a licensed non‑medical home care agency looking for a reliable consistent Client Acquisition & Outreach Specialist. Your main job is to help us get clients by making outreach calls following up with leads and booking appointments. This role is perfect for someone who is organized confident on the phone and able to follow a clear daily workflow. As a key player your main responsibilities will include: Making outreach calls to hospitals Medicaid case managers social workers and referral partners to promote our services. Following up with warm leads and reconnecting with past contacts to schedule appointments. Setting appointments and diligently updating the lead tracker/CRM after each call to ensure seamless communication. Sending daily email and text follow-ups to nurture leads and maintain interest. Submitting an end-of-day report detailing calls made follow-ups conducted and appointments booked. The ideal candidate will have experience using Google Voice Gmail Google Sheets WhatsApp and basic CRM systems. Your technical proficiency and attention to detail will be crucial in managing our outreach efforts effectively. This is a part‑time role (10 hours/week) with stable weekly pay. We start with a 1‑week paid trial to ensure a good fit.

Are you a people person with a knack for turning cold calls into warm connections? Join our dynamic real estate team as a Cold Caller where your friendly demeanor and organizational skills will shine! We're looking for a mid-level professional to help us engage with potential clients and organize leads effectively. This remote role offers the flexibility you crave along with the opportunity to make a real impact in the real estate industry. What You'll Do: Make proactive cold calls to potential leads introducing our real estate services in a friendly and approachable manner. Meticulously document every interaction to ensure accurate records of conversations and outcomes. Identify and categorize leads distinguishing hot prospects from cold ones. Conduct follow-up calls to nurture relationships and move potential clients through the sales funnel. What You Bring: Proven experience in cold calling ideally within the real estate industry. Excellent communication skills with a genuine friendly approach. Strong organizational skills to manage and categorize leads effectively. Self-motivation and the ability to work independently in a remote setting. If you're ready to take your real estate career to the next level in a supportive and flexible environment we'd love to hear from you. Apply today and let's make great connections together!

Join our dynamic team in the home service industry as a Remote Administrative Assistant . In this vital role you will report directly to the Operations Manager and be the linchpin in our service call dispatching process ensuring seamless scheduling and high client satisfaction. As a key player you will be responsible for: Dispatching all service calls and optimizing the scheduling process to enhance efficiency and client satisfaction. Managing the dispatch board to keep field personnel active and revenue-generating while maximizing productivity. Proactively notifying clients if technicians are delayed rescheduling appointments at their convenience. Coordinating with the Purchasing and Warehouse Coordinator for the efficient delivery of parts keeping technicians focused on their tasks. Adhering to the Dispatching for Profits Priority Service Schedule to ensure the correct technician is sent to the appropriate appointment. Ensuring all technicians arrive promptly at their designated appointments. Debriefing technicians post-call and ensuring immediate payment collection upon job completion. Upholding the company’s Code of Ethics Team Rules and Team Philosophy. Assisting with pulling permits and managing incoming leads efficiently. We are looking for a mid-level professional who excels in a remote working environment and is detail-oriented with a technical mindset. You should possess excellent communication skills be highly organized and have the ability to work independently while maintaining team collaboration. If you are ready to make a meaningful impact and thrive in a fast-paced home service business we encourage you to apply and become a key contributor to our team’s success!

We are a fast-growing US-based accounting and Virtual CFO firm. We are looking for a Sales Closer who speaks the language of finance. You will be taking scheduled calls with US business owners diagnosing their financial pain points and closing them on our high-ticket tax and accounting packages. You are NOT just a salesperson. You have an accounting background (maybe you were an accountant who realized you prefer talking to people over doing spreadsheets). You understand the difference between an S-Corp and a C-Corp and you can explain the value of monthly bookkeeping without hesitation. Requirements: Native-Level English (Non-Negotiable): You must possess a completely neutral accent and near-native command of US English idioms and business culture. Clients must feel like they are speaking to a partner in the US. Accounting Background: A degree in Accountancy or previous experience working in a US Tax/Accounting firm is required. You need to understand the services you are selling. Sales Experience: Proven track record of closing B2B deals. Availability: Must work US Business Hours (PST) . Responsibilities: Conduct discovery calls with warm leads (business owners). Review client financial situations and recommend the correct service tier (Bookkeeping Tax Planning CFO Services). Overcome technical objections regarding tax compliance and pricing. Send engagement letters and close the deal on the call.

Reports To: CEO – Bianca Williams-Carey Location: Remote (with availability during EST business hours) Hours: Part-time or Full-time (TBD based on performance and business needs) Position Overview The Virtual Assistant will serve as the first point of contact for all online communication client inquiries and student enrollment activities for Locs of Love. This role supports both the salon and academy sides of the business by managing customer engagement processing new student leads and assisting in marketing and hiring operations. The ideal candidate is organized responsive and sales-driven with strong communication skills. Key Responsibilities 📨 Customer Communication & Inbox Management Respond to customer emails DMs and comments on Instagram Facebook and TikTok within 24 hours. Answer general inquiries about salon services product details and class offerings. Escalate complex questions or concerns to Bianca or management team when needed. Maintain a professional brand-aligned tone in all written communication. 💬 Lead Management & Sales Support Monitor website form submissions and new inquiries from the Locs of Love website and social platforms. Follow up with all new leads within 24 hours to schedule sales calls on Bianca’s calendar. Track lead progress and follow up consistently until a sale or enrollment is made. Keep a detailed CRM or tracking sheet updated with contact info status and next steps. Assist with sending invoices confirmations and enrollment paperwork as needed. 🎓 Class Enrollment & Onboarding Guide interested students through the process of joining The LOL Experience Course or apprenticeship program. Send follow-up emails to those who filled out an intake form but haven’t booked a call. Manage communication between new students and the admin team (Slack invites orientation reminders etc.). Help maintain accurate enrollment records and payment tracking. 💼 Hiring & Recruitment Assistance Review incoming applications and resumes for open roles. Schedule initial interviews or shadow days. Follow up with potential hires and keep them informed of their application status. Assist in onboarding new team members (sending forms adding to systems etc.). 📣 Marketing & Advertising Support Assist with creating posting or scheduling social media content related to courses events and salon promotions. Help coordinate ad campaigns to increase course enrollment and client bookings. Track engagement metrics and suggest improvements for marketing reach. Collaborate on newsletters email marketing or text campaigns. ☎️ Call Handling Answer or return business calls professionally and courteously. Provide information about services pricing or programs. Forward messages or schedule appointments as needed. Ideal Qualifications Strong written and verbal communication skills. Excellent time management and multitasking ability. Experience with social media customer service or lead generation. Familiarity with tools like Google Workspace Slack Calendly PayPal or CRM systems is a plus. Must be self-motivated organized and able to work independently.

Hi there I am looking for a virtual assistant to help me with various things.

Location: Remote (based in Texas) Industry: Home and Auto Insurance --- Job Overview We’re seeking a reliable and organized Virtual Assistant who will help our insurance agency streamline client interactions. You’ll be responsible for scheduling client appointments and directing calls to the appropriate team members. Your role is essential in ensuring seamless communication and top-tier service. --- Key Responsibilities 1. Appointment Coordination Manage outbound appointment requests through phone email or scheduling platforms. Verify client details and prepare them for their consultation or policy review. Use tools like Ricochett Outlook leadmanager etc. to transfer intereteted clients to sales reprensantives. 2. Call Handling & Transfers Log 5 to 6 hours a day phone talk-time Assess caller needs and connect them with the suitable agent or department. Maintain a log of transferred or routed calls including brief context. 3. Administrative Support Update CRM systems (e.g. HubSpot Salesforce) with accurate contact and appointment details. Track appointment outcomes—reschedules cancellations completed visits. Assist with basic client onboarding tasks as needed. 4. Communication & Reporting Send follow-up emails post-appointment and thank-you messages. Provide daily or weekly summaries of appointment volumes status updates and call routing statistics. --- Required Qualifications Qualification Description Tech Proficiency Comfortable with CRMs email calendar tools Communication Skills Clear professional verbal and written communication in english Organizational Skills Strong multitasking and attention to detail Reliability Consistent punctual with a strong work ethic Insurance Familiarity Bonus: Familiarity with insurance terms or processes --- ​ Hours & Compensation Schedule: 40 hours/week. Monday to Friday 9 AM–5 PM CT with flexibility. Pay: $4-6 per hour—depending on experience. Plus $3 dollars per transfer with a goal on 10-15 transfers per day. --- Why Join Us? Been in Business for 17 years. Long-time staff with many with over 10 years with the Agency. Fully remote opportunity with Texas-based flexibility. Meaningful role in client relations and agency efficiency. Collaborative environment with opportunities for growth in insurance operations.