Client Management Jobs

Join our dynamic team as a Credit Repair Specialist where your expertise will be pivotal in helping clients improve their credit profiles. We pride ourselves on delivering exceptional service and are looking for a detail-oriented professional who thrives in a technical environment. As a mid-level Credit Repair Specialist you will be responsible for: Daily Monitoring: Vigilantly check updates on credit reports to ensure accuracy and timely responses. Dispute Management: Craft and send disputes efficiently ensuring each client's concerns are addressed effectively. Client Management: Maintain organized records and manage each client's case with precision and care. To excel in this role you should possess: Attention to Detail: A keen eye for detail to identify discrepancies and opportunities for credit improvement. Technical Skills: Experience with credit repair processes and the ability to navigate credit reporting systems. Communication Skills: Strong written and verbal communication skills to liaise with clients and credit institutions. Organizational Skills: Excellent time management and organizational abilities to handle multiple client cases effectively. Though specific tools are not specified proficiency in credit repair software and related tools will be advantageous. We offer a collaborative remote work environment where your input and expertise are valued. If you are passionate about helping individuals achieve financial empowerment and have the technical acumen to navigate complex credit issues we encourage you to apply!

Care Management & Coordination for ECM Participants- Support at Home The Role This is a dynamic care management and coordination position focused on delivering Support at Home services that empower older people to live safely independently and with dignity in their own homes. You will work closely with clients families internal teams and external service providers to assess needs develop care plans coordinate supports and conduct regular reviews to ensure services remain responsive to changing circumstances. A strong understanding of the Support at Home reform including the updated program structure and operational guidance is essential. You will apply this knowledge to care planning budgeting compliance documentation and service coordination ensuring all supports align with quality standards and program requirements. This is a non-clinical role that combines care management coordination administration and meaningful client engagement. The position involves both office-based work and regular visits to clients' homes. Key Responsibilities Be a key contact person for ECM partners. Conduct Support at Home assessments reviews and reassessments Manage client intake onboarding and preparation of service agreements and documentation Deliver high-quality person-centred care planning and budgeting Provide comprehensive care management advocacy and coordination of supports Coordinate access to allied health nursing services equipment and home modifications Organise Assistive Technology and Home Modifications (AT-HM) Monitor participant budgets and funding utilisation Respond proactively to changing client needs through regular reviews Collaborate with rostering teams care workers and community partners Manage feedback and complaints in line with Aged Care Quality Standards Maintain accurate client records and contribute to continuous improvement About You To thrive in this role you will bring: Experience in Support at Home and/or Home Care Package coordination Strong knowledge of program requirements and service delivery frameworks A genuine passion for client care and relationship building Demonstrated experience in care planning documentation and coordination Experience managing participant budgets and monitoring funding Excellent communication and stakeholder engagement skills The ability to work independently and collaboratively Proficiency in client management systems and Microsoft Office