Customer Service Support Jobs

We are seeking a highly organized and customer-focused individual to join our team as an Outbound Customer Sales Support and can transition to Inbound. In this dynamic role you will be responsible for handling customer inquiries through various communication channels including calls SMS email Facebook and Instagram. Additionally you will play a crucial role in organizing and managing essential administrative tasks such as booking coordination CRM management coach scheduling and payment handling. Key Responsibilities: Respond promptly and professionally to customer inquiries through phone calls SMS email and social media platforms like Facebook and Instagram. Organize and store essential documents and data in Google Drive and Google Sheets/Excel for easy access and reference. Collaborate with the team using Notion for project management and documentation. Communicate schedule changes to coaches and customers as needed. Address payment-related inquiries and discrepancies. Qualifications: Excellent organizational and time management abilities. Proficiency in using CRM software Google Suite (Gmail GCAL GDrive GSheets/Excel) Notion WhatsApp Go High Level and Zapier. Prior experience in administrative or customer support roles is preferred. Detail-oriented with a commitment to accuracy and data integrity. Ability to adapt to a fast-paced and changing environment. We offer a starting pay of 25 000 PHP and a raise after probation period. Quarterly evaluation for bonus and raise Job Type: Full-time Expected hours: 40 per week Benefits: Flexible schedule Work from home Schedule: 8 hour shift Monday to Friday Weekends as needed Supplemental Pay: Bonus pay Tips

Looking for an agent who can monitor an elderly lady remotely with video cameras around the house that give motion alerts when someone is in the room. There is also blood sugar sensor that will give alert if blood sugar is too high and to give notice to person to take their insulin. You will work as an assistant to the patient's son. Elderly lady prefers someone who is also female and can speak english. Full time monitoring not required. Most issues can be detected with alerts. Routing maintenence review of other items can be done periodically through the day. Experience with Nursing Diabetes Medical care suggested. Some tasks include: Monitor Kitchen - No loose towels - Cat dishes on dry rack - Cats are fed properly - Cats have water - Bowls are washed properly - Refrigerator is clean - Not eating sweets - Forget about stove - Close fridge door Patient Prompting - They are exercising during set times - They are taking insulin when needed - They are taking medicine - Diabetes & Medicine Supply check House - Master bedroom door closed - Guest bathroom toilet is flushed - Report to son with any issues

Reports To: CEO - Bianca Williams-Carey Location: Remote (with availability during EST business hours) Hours: Part-time or Full-time (TBD based on performance and business needs) Position Overview The Virtual Assistant will serve as the first point of contact for all online communication client inquiries and student enrollment activities for Locs of Love. This role supports both the salon and academy sides of the business by managing customer engagement processing new student leads and assisting in marketing and hiring operations. The ideal candidate is organized responsive and sales-driven with strong communication skills. Key Responsibilities 📨 Customer Communication & Inbox Management Respond to customer emails DMs and comments on Instagram Facebook and TikTok within 24 hours. Answer general inquiries about salon services product details and class offerings. Escalate complex questions or concerns to Bianca or management team when needed. Maintain a professional brand-aligned tone in all written communication. 💬 Lead Management & Sales Support Monitor website form submissions and new inquiries from the Locs of Love website and social platforms. Follow up with all new leads within 24 hours to schedule sales calls on Bianca's calendar. Track lead progress and follow up consistently until a sale or enrollment is made. Keep a detailed CRM or tracking sheet updated with contact info status and next steps. Assist with sending invoices confirmations and enrollment paperwork as needed. 🎓 Class Enrollment & Onboarding Guide interested students through the process of joining The LOL Experience Course or apprenticeship program. Send follow-up emails to those who filled out an intake form but haven't booked a call. Manage communication between new students and the admin team (Slack invites orientation reminders etc.). Help maintain accurate enrollment records and payment tracking. 💼 Hiring & Recruitment Assistance Review incoming applications and resumes for open roles. Schedule initial interviews or shadow days. Follow up with potential hires and keep them informed of their application status. Assist in onboarding new team members (sending forms adding to systems etc.). 📣 Marketing & Advertising Support Assist with creating posting or scheduling social media content related to courses events and salon promotions. Help coordinate ad campaigns to increase course enrollment and client bookings. Track engagement metrics and suggest improvements for marketing reach. Collaborate on newsletters email marketing or text campaigns. ☎️ Call Handling Answer or return business calls professionally and courteously. Provide information about services pricing or programs. Forward messages or schedule appointments as needed. Ideal Qualifications Strong written and verbal communication skills. Excellent time management and multitasking ability. Experience with social media customer service or lead generation. Familiarity with tools like Google Workspace Slack Calendly PayPal or CRM systems is a plus. Must be self-motivated organized and able to work independently.

Must be able to take and make calls to move trucks through the USA or loca l runs and recruit owner operators if interested call us at to schedule a interview

Hi there I am looking for a virtual assistant to help me with various things.

Job Title: Airbnb Property Communications Coordinator (Full Time/Split Shifts) Company: My Suite BnB Location: Remote Employment Type: Full-Time About Us: We're a fast-growing short-term rental property management company overseeing a diverse portfolio of homes in major cities. From guest communication to logistics and backend operations we deliver a high standard of service with a personal touch. We're looking for a highly organized and proactive Communications Coordinator to join our virtual team. Role Overview: We are looking for an Communications Coordinator to support the daily operations of our company. The Communications Coordinator's responsibilities may include answering emails responding to messages keeping track of inventory maintaining client records handling maintenance issues and providing administrative support as needed. To be successful as a Communications Coordinator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately a top-notch communications coordinator should be highly organized and thrive under pressure. Please ONLY apply if you have Experience in Airbnb or Multi-Property Management/Co-Hosting Key Responsibilities: Assisting with the management of daily operational activities. Tracking daily operations and reporting or resolving issues. Read and respond to all guest messages Performing administrative tasks such as answering emails responding to messages coordinating appointments etc. Managing and updating company databases. Creating improving and maintaining an organized system across all departments Keeping track of inventory and ordering supplies. Maintaining client records. Arranging and assisting with the onboarding of new employees. Assisting with project management by creating assignments tracking progress and resolving issues. Preparing and maintaining operations documents and reports. Providing administrative support to other departments or projects as needed. Performing other duties as assigned. Requirements: High school diploma/GED required. Bachelor's degree preferred. Experience in Airbnb or Multi-Property Management/Co-Hosting is mandtory Experience in office management or an administrative role. Experience in a customer service role. Excellent communication and people skills. Excellent organizational and time management skills. Strong computer proficiency. Experience with customer management database or similar software is beneficial. Exceptional problem-solving skills and the ability to troubleshoot guest issues with speed and confidence Must be detail and solutions-oriented with strong analytical and problem-solving skills. Ability to work under pressure. Ability to multitask and prioritize. Excellent phone etiquette and communication skills both verbal and written Highly proficient in speaking reading and writing in English Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. What We Offer: Work-from-home fully remote position with flexible working structure Opportunity to grow within a fast-paced company On-the-job training Collaborative supportive team environment Full Time Schedule (Philippines Standard Time) Shifts: 10pm-6am or split shift 6am-12pm/8pm-10pm *hours will change based on Day Light Savings time in Canada. *Available to start immediately.*