Remote Dental Recare Assistant (Outbound Calls)

About the Role We are looking for a friendly, quick-thinking Virtual Assistant with excellent English skills to join our team. Your main job will be calling patients and helping them book their hygiene (recare) appointments for a dental clinic in Canada. If you're confident on the phone, can think fast, and enjoy talking to people - this role is for you! Key Details Work Schedule (EST Timezone): | Monday to Friday: 12:00 PM - 7:00 PM EST | Saturday: 10:00 AM - 3:00 PM EST (Please make sure you're comfortable working these hours before applying.) Responsibilities: | Call patients to schedule hygiene (recare) appointments | Communicate clearly and professionally with patients in English | Enter notes and bookings accurately in the system Qualifications: | Proficient English speaking skills (clear, neutral accent preferred) | Confident and comfortable making outbound calls | Ability to think quickly and respond naturally in conversations | Tech-savvy and willingness to learn new tools * Previous experience in a similar role is an advantage *Nice to Have (But Not Required): | Dental background or familiarity with dental terminology and practice | Experience using Oryx or similar systems MUST Have: | Reliable high-speed internet and a quiet working environment Training will be provided.