Customer Support Jobs

We're on the hunt for a Friendly Account Supporter who thrives in a remote working environment and is ready to grow with us! As an Account Supporter you'll play a key role in ensuring our clients are happy and well-supported. Your day-to-day tasks will involve maintaining clear and effective communication providing top-notch support and fostering reliable partnerships. What you'll need to succeed: A stable internet connection to stay connected with our team. Access to a PC and smartphone for seamless communication. Excellent communication skills to engage with our team members effectively. A positive attitude and a willingness to learn and grow. If you're ready to embark on a rewarding journey with a company that values your growth and input we'd love to hear from you! Join us and become a part of our supportive and dynamic team.

Are you ready to dive into the fast-paced world of customer support? We're seeking a dynamic Freelance Ticket Responder to join our team and keep the wheels of customer satisfaction turning smoothly. If you thrive in a hustle environment and love the challenge of swift problem-solving this entry-level opportunity is your gateway to growth. In this role you'll be the first point of contact for our clients replying to customer tickets with precision and empathy. You'll collaborate closely with our team to ensure every customer feels heard and valued. Your day-to-day will be filled with engaging interactions quick resolutions and the satisfaction of making a tangible impact. Key Responsibilities: Respond promptly to customer tickets ensuring timely and accurate solutions. Utilize Canva to create visually appealing responses when necessary. Collaborate with other team members to address complex issues. Maintain a positive and professional demeanor in all communications. What We're Looking For: Entry-level candidates eager to learn and grow. Strong communication skills and a knack for problem-solving. Proficiency in Canva or a willingness to learn quickly. A self-starter mentality with a passion for customer service. Join us in a role that's as exhilarating as it is rewarding. Embrace the hustle enhance your skills and contribute to a team that values your input. Apply today and be a part of this exciting journey!

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

We're looking for a dedicated Customer Service Representative to join our team at Joselito M Orios III. Our business is growing and we need someone who can help us provide top-notch support and service to our valued customers. If you love helping people and are looking for a role where you can make a real impact this might be the perfect fit for you. What you'll do: Respond promptly to customer inquiries via phone email and chat ensuring a high level of customer service. Resolve product or service problems by clarifying the customer's complaint and determining the best solution. Maintain a detailed record of customer interactions transactions comments and complaints for continuous improvement. Collaborate with team members to ensure consistent and accurate customer support. Identify and communicate areas for improvement in our customer service processes. What we're looking for: Excellent communication skills and a friendly approachable demeanor. Proven experience in customer service or support roles. Strong problem-solving skills and the ability to remain calm under pressure. A proactive attitude with a passion for helping others and improving customer satisfaction. If this sounds like you we'd love to hear from you! Please apply or message us for more details.

Join our dynamic team as an E-Commerce & Social Media Specialist in the racking and shelving sales industry. This remote mid-level role requires a professional adept in managing and optimizing our Amazon shop while spearheading our social media presence to boost brand visibility and drive sales. As an integral part of our marketing team you will be responsible for: Setting up and managing our Amazon shop ensuring all product listings are optimized for maximum visibility and sales. Identifying and securing deals that align with our brand and sales objectives. Developing and executing marketing strategies across various social media platforms to enhance customer engagement. Collaborating with cross-functional teams to align marketing efforts with business goals. We are looking for a candidate with: Proven experience in managing e-commerce platforms particularly Amazon with a track record of driving sales growth. Strong understanding of social media dynamics and content creation. Excellent communication and analytical skills to interpret market trends and customer insights. A proactive approach to identifying new marketing opportunities and problem-solving. If you are passionate about e-commerce and social media marketing and eager to make a significant impact in a corporate environment we encourage you to apply.

At Alpha Omondi we're dedicated to providing exceptional service to our clients and we're looking for a friendly and proactive Customer Service professional to join our team. Your role will be essential in ensuring our customers feel valued and supported. What you'll do: Respond to customer inquiries via email and phone ensuring timely and accurate resolutions. Maintain and update customer records in our database for seamless follow-ups and support. Collaborate with our team to address and resolve customer issues enhancing overall satisfaction. Provide feedback to the management team on recurring customer concerns for continuous improvement. Create and update FAQs and support documentation to assist both customers and team members. What we're looking for: Strong communication skills with a focus on empathy and understanding. Proven experience in customer service or support roles. Ability to multitask and handle multiple customer inquiries efficiently. A positive attitude and a genuine desire to help people. If you're passionate about helping others and want to be part of a supportive team please apply or drop us a message!

Are you a proactive problem-solver with a knack for delivering exceptional customer experiences in a fast-paced environment? Join our team as a TikTok Customer Service Specialist and become the vital link between our brand and our valued customers on TikTok Shop. In this role you'll be responsible for responding to customer messages with lightning speed ensuring no inquiry goes unanswered for more than five minutes during working hours. You'll handle a variety of customer inquiries from shipping and order updates to tracking requests cancellations and returns. Your ability to resolve issues professionally while adhering to company policies and escalation procedures will be key to your success. Daily you'll monitor TikTok Shop notifications reviews and support tickets ensuring you keep your finger on the pulse of customer sentiment. You'll also maintain accurate records of all customer interactions providing comprehensive daily summaries to management to help inform our customer service strategies. During live sales events you'll play a crucial role by answering customer questions in real-time and guiding buyers to our products ensuring a smooth and engaging shopping experience. Experience: Mid-Level in customer service Tools: customerservice Skills: Fast-paced response excellent communication problem-solving attention to detail If you're ready to hustle and make a real impact in a dynamic environment we want to hear from you!

TrackBizUSA (we buy small US trucking companies) is hiring a remote cold-call sales agent. You will call US trucking company owners on warm leads we provide run the conversation to a deal and work inside our CRM. Requirements: conversational/fluent English (clients are American) cold-calling or sales experience own PC + headset + stable internet able to work US (ET) business hours. We offer: 100% remote base $500/month + per-deal bonus leads and training provided long-term role. To apply: reply with your experience and a short English voice/intro.

* :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var(--scroll-root-safe-area-inset-bottom 0px)+var(--thread-response-height)) scroll-mt- calc(var(--header-height)+min(200px max(70px 20svh))) dir= auto data-turn-id= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-turn-id-container= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-testid= conversation-turn-4 data-scroll-anchor= false data-turn= assistant > We are looking for a reliable and proactive Customer Support Virtual Assistant to join our growing USa and UK e-commerce business. We sell personalized gifts and custom products across multiple online platforms and are looking for someone who can provide exceptional customer service while helping us maintain fast response times and high customer satisfaction. Position Details Remote position Preferably full-time Work available 7 days per week Working hours can be arranged according to your own schedule Daily workload varies depending on order volume and customer inquiries Long-term opportunity for the right candidate Responsibilities Reply to customer messages across all our platforms Answer product personalization and shipping questions Assist customers with order updates and delivery inquiries Handle customer concerns professionally and efficiently Follow company guidelines and customer service procedures Communicate with production and management when required Monitor inboxes and ensure messages are answered promptly Help maintain excellent customer satisfaction ratings Escalate complex cases when necessary Requirements Excellent written English Previous customer service experience Strong attention to detail Friendly and professional communication skills Ability to work independently Highly organized and reliable Comfortable working across multiple platforms and systems Experience with Etsy Amazon Shopify eBay Not On The High Street or similar platforms is an advantage Ideal Candidate Enjoys helping customers Learns quickly Takes ownership of tasks Can manage workload independently Is looking for a long-term position rather than short-term freelance work To Apply Please send: A brief introduction about yourself Details of your customer service experience Platforms you have worked with Your availability and time zone What is your current occupation We are looking for someone who genuinely cares about customer experience and wants to become a valued long-term member of our team.

Join our dynamic cleaning business as a Remote Customer Service & CRM Manager . We are seeking a dedicated professional with a strong background in customer service and CRM management to enhance our client interactions and streamline our operations. As a key player in our team you will ensure seamless communication with our customers and maintain accurate records while enjoying the flexibility of remote work. In this mid-level role you will be responsible for: Responding promptly to Thumbtack leads and customer messages to maximize engagement and conversions. Scheduling jobs efficiently and managing your calendar to optimize workflow. Updating and managing CRM/customer records to ensure accurate and up-to-date information. Following up with leads providing estimates and managing unpaid invoices to support financial objectives. Handling customer service calls texts and reschedules to maintain high customer satisfaction. We are looking for someone who possesses: Proven experience in customer service and CRM management preferably within the cleaning industry. Strong organizational and multitasking skills to manage multiple responsibilities effectively. Excellent communication skills both written and verbal to interact professionally with customers and team members. A proactive approach to problem-solving and a customer-centric attitude. Familiarity with CRM tools and scheduling software with the ability to adapt quickly to new tools as needed. If you are a motivated individual with a passion for customer service and a desire to contribute to a growing business we invite you to apply. Join us in delivering exceptional service and building lasting customer relationships from the comfort of your own home.