Dynamic Virtual Assistant with Web Skills Needed!

Location: Indonesia - Remote Hours: Approximately 15-20 hours per week initially Pay: USD $4-$8/hour , depending on experience and skills Client Location: Los Angeles, California, USA Pengantar Kami mencari Virtual Assistant dari Indonesia yang sangat terorganisir, tech-savvy, memiliki kemampuan bahasa Inggris yang baik, dan ingin bekerja secara jangka panjang dengan pemilik beberapa bisnis di Amerika Serikat. Posisi ini bukan hanya pekerjaan administrasi biasa. Kami mencari seseorang yang bisa menerima sebuah tugas atau masalah, mencari tahu solusinya, mengatur pekerjaan dengan baik, dan membantu menyelesaikannya sampai selesai. Komunikasi sehari-hari dapat dilakukan dalam Bahasa Indonesia dan Inggris. Namun, banyak dokumen, website, email, dan vendor yang digunakan berasal dari Amerika Serikat, jadi kemampuan membaca dan menulis dalam bahasa Inggris sangat penting. About the Position I am a small-business owner in Los Angeles looking for a highly capable, tech-savvy Technical Executive Assistant / Digital Operations VA to become a long-term member of my team. My businesses include senior care and real estate/property-related operations , so the assignments will be varied. I need someone who can handle both: Administrative work - documents, forms, spreadsheets, presentations, organization, research, data entry, etc. and Digital/technical work - websites, WordPress, domains, email, Canva, troubleshooting, online systems, and working with technical support. The ideal person is resourceful and can take ownership of a task without requiring detailed instructions for every step. Examples of the work you may handle Microsoft Word documents Microsoft Excel spreadsheets Google Docs and Google Sheets PowerPoint and Google Slides presentations Filling out client referral forms and other business forms Senior-care client paperwork and administrative documents Organizing client information and documents Data entry Creating simple financial summaries and organized expense/payment lists Formatting professional reports and documents Converting and organizing PDFs Creating presentations from information I provide Canva graphics, flyers, brochures, and simple marketing materials WordPress website updates Elementor website editing Updating photos, text, services, pricing, and other website information Domain-name management DNS settings Website redirects and SSL Business email setup and troubleshooting Working with hosting companies such as DreamHost Working with domain registrars such as Network Solutions Gmail and Google Workspace Online research Comparing vendors, products, software, or services Contacting customer service and technical-support departments Organizing files and digital folders Updating online business information Helping with administrative work related to commercial properties Coordinating with outside developers, designers, vendors, or specialists General executive-assistant tasks Miscellaneous projects and "busy work" that helps keep the businesses organized You do not need QuickBooks experience. The most important part of this job I am not looking for someone who only waits for step-by-step instructions. Sometimes I may send a message like: "I bought a new domain and need my website and business email moved over without losing anything. Please figure out the safest way to do it." Or: "Here are a number of expenses. Please put them into an organized Excel spreadsheet with totals." Or: "Here is a client referral form and the client's information. Please complete the form and send it back for review." Or: "I need a professional presentation created from these notes." I need someone who can understand the goal, organize the information, research anything they don't know, ask intelligent questions when necessary, and help move the project toward completion. It is completely okay not to know every answer. It is not okay to simply give up because you haven't done something before. Required skills Excellent written and spoken English Native/fluent Bahasa Indonesia Strong computer skills Microsoft Word Microsoft Excel Google Docs Google Sheets PowerPoint or Google Slides Canva or similar design software Good document formatting skills Accurate data entry Ability to complete forms carefully Strong internet research skills Excellent organization Strong attention to detail Ability to follow instructions Good problem-solving ability Comfortable learning unfamiliar software Comfortable communicating with American vendors and customer-support teams Reliable computer and internet connection Comfortable working independently Technical experience preferred Experience with some of the following is highly desirable: WordPress Elementor Website hosting Domain names DNS A records CNAME records MX records TXT records SPF / DKIM / DMARC Website migration Business email setup DreamHost Network Solutions Cloudflare Google Workspace DocuSign Adobe Acrobat or other PDF software You do not need to be an expert in every item above. Work schedule Approximately 15-20 hours per week initially . I am located in Los Angeles, California. You do not need to work an entire U.S. night shift, but I would like some regular overlap with Los Angeles business hours so that we can communicate when necessary. Please tell us whether you are in: WIB, WITA, or WIT and what hours you normally prefer to work. There may be an opportunity for additional hours and responsibility over time. Compensation USD $4-$8 per hour , depending on experience, skills, reliability, and ability to work independently. This is intended to be a long-term position for the right person. How to apply Please answer every question below in English . Do not send a generic copy-and-paste application. What city and province in Indonesia do you live in? Are you in WIB, WITA, or WIT? What is your English level? Please describe your previous virtual-assistant or administrative experience. How comfortable are you with Microsoft Word and Excel? How comfortable are you with Google Docs and Google Sheets? Have you created PowerPoint or Google Slides presentations before? Please describe a spreadsheet, presentation, form, report, or other business document you have created. Have you worked with WordPress? Have you worked with Elementor? Have you ever managed a domain name or website hosting account? Have you ever edited DNS records such as A, CNAME, MX, or TXT records? Tell us about a technical problem you were asked to solve that you did not initially know how to solve. What did you do? What programs do you use for graphics or design? Are you comfortable filling out business forms using information provided to you? Are you comfortable handling confidential client and business information? Are you comfortable contacting American companies or technical-support departments in English? What hours are you available each day? How much overlap can you provide with Los Angeles/Pacific Time? How many hours per week are you available? Do you currently work for other clients? What is your requested hourly rate in USD? What computer do you use? What is your normal internet speed? Do you have backup internet if your primary connection goes down? IMPORTANT: Start your application with: "Senior Care Indonesia" Applications that do not start with those words may not be considered.