Guest Relations Jobs

Join our dynamic team as a Bilingual Virtual Assistant for our short-term rental company specializing in Airbnb properties. We are seeking a professional with fluent proficiency in both ENGLISH and SPANISH to enhance our guest experience and streamline operations. As a mid-level Virtual Assistant you will play a crucial role in ensuring smooth communication and efficient management of our rental properties. Your responsibilities will include: Managing guest communications via messages and calls to provide exceptional service and address any inquiries or issues promptly. Scheduling and updating calendars to ensure seamless coordination of bookings and property availability. Handling emails directed to Airbnb support ensuring accurate and timely resolution of any concerns. To succeed in this role you should have: Proven experience in a similar mid-level virtual assistant role preferably within the Airbnb or hospitality industry. Fluent proficiency in both English and Spanish with excellent written and verbal communication skills. Strong organizational skills with the ability to multitask and prioritize effectively. A professional demeanor and a commitment to providing outstanding customer service. This is a remote position offering the flexibility to work from anywhere while being part of a professional and supportive team. If you are passionate about the hospitality industry and possess the required skills we invite you to apply for this exciting opportunity.

Are you a detail-oriented professional with a knack for communication and technical skills? Join our dynamic team as a Bilingual Virtual Assistant where you'll play a crucial role in managing guest interactions and ensuring smooth operations for our short-term rental properties. This remote position is perfect for someone who thrives in a fast-paced environment and enjoys leveraging technology to deliver exceptional service. As a Bilingual Virtual Assistant you will be responsible for: Responding promptly to guest messages on Airbnb and Vrbo in both English and Spanish ensuring a seamless communication experience. Sending detailed check-in/check-out instructions and confirming guest arrivals and departures to maintain organized operations. Monitoring property security cameras to identify and report any unusual activity or violations of house rules. Coordinating with cleaners and maintenance staff to address issues that arise between guest stays promptly. Logging all guest interactions and incidents accurately and escalating emergencies immediately to ensure quick resolution. To excel in this role you will need: Proficiency in Airbnb WhatsApp Google Sheets and familiarity with property management software such as Hostaway or Guesty. Fluency in English and Spanish both written and spoken to communicate effectively with a diverse range of guests. A strong attention to detail and ability to manage multiple tasks simultaneously in a remote setting. Previous experience in property management or a similar field is preferred but not required. This role offers the flexibility of remote work while allowing you to be an integral part of our property management team. If you have a passion for hospitality and a commitment to excellence we would love to hear from you.

Join our dynamic real estate team as a Remote Personal Assistant where you will play a crucial role in managing key operations. If you have a knack for organization and a passion for the real estate industry this opportunity is for you. In this mid-level position you will be responsible for a range of administrative tasks that ensure smooth daily operations. Your primary duties will include: Managing and organizing emails and WhatsApp hidden efficiently. Performing accurate data entry to maintain client and lead databases. Overseeing client and lead management to ensure timely follow-ups and engagement. To excel in this role you will need: Proficiency with Google Calendar for scheduling and coordination. Strong organizational skills and attention to detail. Excellent communication skills both written and verbal. Experience in the real estate industry is preferred. We are looking for a professional who can work independently in a remote setting while maintaining a high level of efficiency and professionalism. If you are ready to contribute to a fast-paced real estate environment apply now to become an integral part of our team.

We're Hiring: Virtual Real Estate Assistant / ISA 🏡 We're looking for an experienced Virtual Real Estate Assistant / ISA to support a successful eXp Realty professional . 📌 Remote | Part-Time What you'll do: | Prospect and follow up with buyer seller and agent leads | Set appointments and nurture prospects | Manage CRM and lead pipelines | Assist with email marketing and social media | Support agent attraction and real estate administrative tasks What we're looking for: | Real estate or ISA experience | Strong communication and follow-up skills | CRM experience | Organized reliable and self-motivated | Comfortable with lead generation and outbound prospecting Interested? Send your updated resume to hidden . 📩

We are looking for an experienced Guest Support Specialist to join our rental property management team. This role is ideal for someone who has previous experience handling guest communication for short-term rentals serviced accommodation Airbnb B hidden VRBO or similar platforms. Key Responsibilities: Responding to daily guest queries in a professional and friendly manner either through chat or calls Supporting current guests before during and after their stay Creating booking quotations for new enquiries Responding to booking enquiries and helping convert leads into confirmed bookings Handling guest concerns issues and requests efficiently Coordinating with the operations housekeeping and maintenance teams when needed Responding to guest reviews across booking platforms Keeping guest communication organised and up to date Requirements: Previous experience in guest support short-term rentals serviced accommodation or property management Strong written and verbal English communication skills Confident in responding to guests through both chat and phone calls Ability to stay calm and professional when handling guest issues Good attention to detail Organised reliable and responsive Experience with platforms such as Airbnb B hidden VRBO Hostaway or similar systems is preferred Ideal Candidate: You should be friendly proactive and confident in communicating with guests through chat or calls. We need someone who understands the importance of excellent guest experience and can help ensure our guests feel supported throughout their stay. To Apply: Please send your CV and a short message about your relevant experience.

Join our fast-paced real estate team as a Virtual Assistant where hustle and efficiency drive success. We're seeking an energetic individual ready to dive into the world of real estate and support our operations with precision and speed. This entry-level role offers a unique opportunity to grow your skills in a thriving industry. In this role you'll be at the core of our daily operations ensuring smooth communication and streamlined processes. Your responsibilities will include: Setting Appointments: Coordinate and schedule important meetings with clients and partners to keep our team on track. Creating Auto-Emails: Create and edit automated emails based on clients search criteria. Writing Agreements: Draft and refine agreements ensuring accuracy and compliance with industry standards. While specific tools are not specified you should be adept at quickly learning new software and systems. We value self-starters who thrive in a fast-paced environment and are eager to adapt and innovate. If you're ready to immerse yourself in the real estate sector hone your administrative skills and contribute to a dynamic team we want to hear from you. Embrace the hustle and apply today to start your journey with us!

Join our dynamic real estate team as a Property Management Assistant ! We are looking for an enthusiastic and detail-oriented professional to help streamline our property management operations. If you have a friendly demeanor and a passion for providing excellent customer service this is the perfect role for you. As a Property Management Assistant you will be an integral part of our team responsible for a variety of tasks that keep our properties running smoothly. Your daily responsibilities will include: Calling tenants to handle rent collections and addressing any delinquencies. Managing inquiries from prospective tenants and conducting initial screenings. Entering detailed and accurate notes into our property management software to ensure seamless operations. Delivering patient and professional customer service to all tenants and prospective clients. We believe in a collaborative and supportive work environment where your contributions are valued. To succeed in this role we expect you to bring: Mid-level experience in property management or a related field. Strong communication skills and a friendly approachable demeanor. Attention to detail and the ability to accurately maintain records. Proficiency in using property management software (specific tools will be discussed during the interview). If you're ready to take on a new challenge and grow with us in the real estate industry we would love to hear from you! Apply today and become a vital part of our team.

Join our real estate team as a Virtual Assistant Cold Caller and play a crucial role in our business development efforts. We are seeking a motivated and professional individual with mid-level experience to connect with property owners and identify potential seller leads. Key Responsibilities: Conduct outbound calls to property owners using a provided script. Qualify seller leads by confirming essential property details and assessing seller motivation. Accurately enter lead information into our CRM systems (Podio). Follow up with leads as necessary to maintain engagement. Communicate daily with the team via Slack and attend scheduled check-ins through Zoom. Focus on building rapport asking insightful questions and setting high-quality appointments. Requirements: Proven experience as a Virtual Assistant or in a similar role within the real estate sector. Proficiency in using CRM tools such as Podio Slack Dialer. Strong communication skills and ability to build relationships over the phone. Experience with Slack for team communication. Reliable internet connection and a quiet workspace. Prove to be organized and have accountability for leads. Bilingual in both English and Spanish. Ability to work Monday to Friday adhering to daily clock-in and team meeting schedules. Preferably to be in the job for long term. If you are committed to excellence and looking to make a significant impact in a corporate and professional environment we'd love to hear from you. Apply Today.

We are hiring a Virtual Assistant to support our business with General Tasks General Tasks and General Tasks. Responsibilities: Assist with daily tasks related to General Tasks Support General Tasks tasks and follow processes accurately Handle General Tasks tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with General Tasks and/or General Tasks Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role