Outbound Calls Jobs

Job Opening: Full-Time Virtual Assistant - Customer Support & Lead Management Position: Customer Support & Lead Management Virtual Assistant Job Type: Full-Time Remote Working Hours: 40 hours per week / 160 hours per month Schedule: US Pacific Time business hours Monthly Salary: $900 USD Start Date: As soon as possible Job Overview We are looking for a reliable organized and proactive Virtual Assistant to support the daily operations of a US-based service business. The ideal candidate has strong English communication skills experience handling customer inquiries through phone and email and the ability to manage leads follow up on estimates and coordinate appointments. This is a customer-facing position that requires someone who is comfortable making and receiving calls communicating professionally with potential and existing customers and keeping accurate records of all interactions. We are looking for someone who can take ownership of their responsibilities follow established processes and ensure that no customer inquiry or potential business opportunity is overlooked. Key Responsibilities 1. Email and Inbox Management - Monitor and manage incoming customer emails throughout the assigned shift. - Respond professionally to general inquiries using approved information and guidelines. - Organize prioritize and flag important messages requiring immediate attention. - Follow up on unanswered emails and pending customer requests. - Escalate concerns or inquiries that require management approval. 2. Phone and Customer Communication - Answer incoming customer calls professionally. - Make outbound calls to prospective and existing customers when needed. - Respond to questions about services scheduling and general business inquiries. - Take accurate messages and document important call details. - Escalate complex customer concerns to the appropriate team member. - Maintain a friendly confident and professional tone during every interaction. 3. Lead Management and Qualification - Respond promptly to new leads received through email phone or other designated channels. - Contact prospective customers to gather information about their service needs. - Qualify leads based on established criteria. - Maintain accurate lead records and update customer information in the company's CRM or tracking system. - Track lead status and ensure timely follow-ups. - Identify leads requiring additional attention or management involvement. 4. Estimate and Quote Follow-Ups - Follow up with prospective customers who have received estimates or quotes. - Check whether customers have questions or need additional information. - Encourage customers to take the next step toward booking a service. - Record responses objections and follow-up requirements. - Keep management informed about interested prospects and pending decisions. 5. Appointment Scheduling and Coordination - Schedule customer appointments based on team availability. - Confirm appointments and communicate relevant details to customers. - Handle rescheduling requests and calendar updates. - Send appointment reminders when required. - Coordinate with the internal team to avoid scheduling conflicts. 6. Customer Records and Reporting - Maintain organized and accurate customer records. - Document calls emails lead updates and appointment activity. - Track pending follow-ups and outstanding customer requests. - Provide regular updates on completed tasks lead activity and customer concerns. - Follow company procedures for handling customer information. Required Qualifications - Previous experience as a Virtual Assistant Customer Service Representative Appointment Setter or Administrative Assistant. - Excellent spoken and written English. - Confident handling inbound and outbound customer calls. - Experience with lead qualification and customer follow-ups. - Strong organizational skills and attention to detail. - Comfortable managing multiple customer conversations and priorities. - Experience using email platforms calendars spreadsheets and CRM systems. - Ability to work independently and follow established procedures. - Reliable internet connection a computer suitable for remote work and a clear headset. - Availability to work full-time during US Pacific Time business hours. Preferred Qualifications - Previous experience supporting a US-based service business. - Experience with estimate follow-ups appointment scheduling or lead conversion. - Familiarity with CRM platforms and customer tracking systems. - Experience handling both email and phone-based customer support. - Ability to communicate confidently with customers and handle basic objections. - Proactive approach to identifying pending tasks and following up without constant reminders. What We're Looking For We value someone who is: - Reliable: Consistently available during scheduled working hours and responsive to customer inquiries. - Communicative: Speaks clearly writes professionally and provides timely updates. - Organized: Keeps customer records appointments and follow-ups accurate. - Proactive: Takes initiative to follow up on pending leads and customer requests. - Detail-oriented: Ensures important information is properly recorded and communicated. - Customer-focused: Represents the business professionally and helps deliver a positive customer experience. Compensation and Work Arrangement - Monthly Salary: $900 USD - Working Hours: 160 hours per month - Employment Type: Full-Time Remote - Schedule: US Pacific Time business hours - Start Date: ASAP How to Apply Interested applicants must submit the following: 1. Updated Resume/CV Highlight your relevant experience in customer service virtual assistance lead management appointment setting or administrative support. 2. Short Introduction Video (Required) Record a 2-3 minute introduction video covering: - A brief introduction about yourself and your professional background. - Your previous experience related to this position particularly customer support phone calls lead management and appointment scheduling. - The tools or CRM systems you have used in previous roles. - Examples of how you have handled customer inquiries followed up with leads or managed appointments. - Why you believe you are a strong fit for this specific role. The video must feature you speaking directly to the camera in English. Please ensure your audio is clear and your face is visible. 3. Confirmation of Availability Confirm that you are available to work full-time 160 hours per month during US Pacific Time business hours. Important: Applications without an introduction video explaining relevant experience and why the applicant fits the role may not be considered. We are looking for someone who can confidently manage customer communications stay on top of leads and follow-ups and become a dependable part of the team's daily operations.

Are you passionate about real estate and love the thrill of finding the perfect property? We're on the hunt for a Real Estate Lead Acquisition & CRM VA to join our team remotely. If you have a knack for discovering off-market gems and enjoy working with people we want to hear from you! As our go-to virtual assistant you'll play a vital role in our real estate operations. Your day-to-day tasks will include: Finding Off-Market Homes: Scour various channels to uncover hidden property opportunities. Managing CRM: Keep our customer relationship management system updated and organized. Handling Calls: Efficiently manage both inbound and outbound calls to maintain strong client relationships. Contract Management: Oversee and ensure the smooth processing of contracts. We're looking for someone who is experienced motivated and has a mid-level understanding of the real estate industry. While we don't specify tools your ability to adapt and learn new systems quickly is crucial. Our ideal candidate is: Detail-oriented and organized Excellent in communication Proactive with a can-do attitude Comfortable working independently in a remote environment If you're ready to dive into the exciting world of real estate and make a tangible impact apply today! We can't wait to welcome you to our friendly and dynamic team.

Looking for a stable long-term remote career - not another short-term campaign? If you're tired of jobs that disappear after a few months or a year this could be the opportunity you've been looking for. Join a growing web development company where you can build a long-term career develop your skills and grow into leadership roles - all while working 100% remotely. And yes you'll never be required to work in person. We believe great talent can come from anywhere and our team includes talented professionals from the Philippines who are an important part of our company's success. About Us We build high-quality websites for small businesses throughout the United States and Canada . We've been steadily growing for years and our results speak for themselves: 📈 30%+ annual growth for the past 8 years ⭐ 2 000+ five-star reviews 🚀 100% of our managers and team leads started in entry-level positions 🏠 100% remote work 📚 Opportunities to develop your skills and advance your career We're not looking for someone to simply fill a seat. We're looking for people who want to grow with the company and build a career. What You'll Do As an Outbound Sales & Appointment Setter you'll be responsible for connecting with small business owners and helping them learn about our website services. Your day-to-day responsibilities will include: 📞 Make outbound calls to small business owners using our dialing platform. 💬 Introduce and present our website services to prospective clients. 📅 Handle inbound calls from interested prospects and schedule appointments with our web designers. 🤝 Build rapport with potential clients and provide a professional positive experience. 🎯 Work toward individual and team performance goals. 💯 Maintain a high standard of professionalism and customer service on every call. What We're Looking For We're looking for friendly professional motivated individuals who are comfortable communicating with customers and have strong English skills. You should have: Excellent spoken and written English . Previous experience in appointment setting telemarketing inside sales customer service or outbound calling . Strong communication and interpersonal skills. Excellent customer-handling and relationship-building skills. A positive attitude and willingness to learn. A strong track record of working effectively as part of a team. The ability to stay motivated and productive while working independently from home. Spanish bilingual skills are a plus and will be considered an advantage. Work-From-Home Requirements You must have: 💻 A reliable computer. 🌐 Stable high-speed internet access. 🎧 A good-quality headset. 🏠 A quiet and professional environment suitable for making calls. Work Schedule You must be available to work Monday through Friday during U.S. business hours . Primary schedule: 7:45 PM - 4:00 AM Manila Time Optional Overtime: Available until approximately 5:00 AM Manila Time This is a full-time long-term remote position for candidates who are ready to commit to building a career with a growing company. Why Join Us? This isn't a short-term campaign that ends when a project is over. It's an opportunity to join a company with a proven history of growth develop professionally and potentially progress from an entry-level role into a leadership position. If you're motivated reliable great with people and looking for a company where you can grow for years - not months - we'd love to hear from you. Apply Today Take the next step toward building a stable long-term remote career with a growing international company.

VA - OUTBOUND CALLS & ADMINISTRATIVE SUPPORT Remote | Full-Time | New York Business Hours (EASTERN TIME) An International Consulting firm is seeking a responsible organized and professional Virtual Assistant with exceptional spoken and written English. This is not a sales or commission-based position. The work is structured but fast-paced KPI-driven and requires strong communication multitasking and the ability to perform accurately under pressure. RESPONSIBILITIES | Complete approximately 96-100 outbound call attempts per workday targeting up to 12 attempts per hour. | Conduct professional follow-up calls using approved scripts. | Record every call outcome accurately. | Send follow-up emails and track pending responses. | Update and cross-reference information in Google Sheets Microsoft Excel CRM systems and databases. | Schedule and confirm appointments through Google Calendar and Google Meet. | Submit an accurate daily activity report. REQUIREMENTS | Exceptional spoken and written English - mandatory. | Excellent communication and telephone skills. | Strong multitasking organization and time management. | Proficiency with Google Sheets Excel Gmail databases and Google Meet. | Ability to meet KPIs and work professionally under pressure. | Reliable computer headset internet connection and workspace. | Full availability during New York business hours. COMPENSATION AND TRAINING | Fixed starting compensation: $300 USD per month. | This is the complete starting compensation - not base salary plus commission. | The initial training and supervised evaluation process is partially paid. Complete terms will be provided before training begins. | Future compensation increases or promotions may be considered based on verified performance KPI achievement accuracy reliability attendance increased responsibilities and company needs. Increases are not automatic or guaranteed. TO APPLY Please submit your résumé an unedited English introduction video a professional voice recording internet-speed results and your earliest starting date. Shortlisted candidates must complete a live English interview an unscripted mock call and a short Google Sheets or Excel assessment.

Are you an experienced appointment setter with a passion for the life insurance industry? Do you thrive in a fast-paced hustle-driven environment? If so we're looking for you to join our dynamic team! As an expert Appointment Setter you'll play a crucial role in driving our sales efforts by setting high-quality appointments and ensuring seamless communication between prospects and our sales team. Your main responsibilities will include: Appointment Setting: Engage with potential clients to schedule appointments for our sales experts. Outbound Dialing: Conduct high-volume outbound calls to generate leads and nurture relationships. Sales: Utilize your sales acumen to identify client needs and present our life insurance solutions effectively. Live Transferring: Seamlessly transfer live calls to the appropriate sales team member ensuring a smooth client experience. To excel in this role you should possess: Expertise: Proven experience in appointment setting particularly in the life insurance sector. Communication Skills: Exceptional verbal communication skills with the ability to build rapport quickly. Sales Savvy: A strong understanding of sales techniques and the ability to close deals. Adaptability: Comfort with a fast-paced work environment and the ability to handle multiple tasks simultaneously. Join us and leverage your skills in a rewarding role that offers growth opportunities and the chance to make a significant impact in the life insurance industry. If you're ready to hustle and drive results we want to hear from you! *Important to note* $5/hr is for those with heavy experience in the field (mid-level and entry wages range from $3-4)

Join our dynamic team as an Entry-Level Cold Caller in the healthcare industry. We are seeking motivated individuals to help expand our network by reaching out to small non-digitalized clinics and pharmacies. This role is perfect for those looking to break into the industry and develop foundational sales skills in a corporate environment. As a Cold Caller you will be responsible for initiating contact with potential partners via phone and email introducing our offerings and cultivating positive relationships. Your goal will be to identify opportunities for partnership and collaboration contributing to the growth and digital advancement of these healthcare providers. Key responsibilities include: Conducting outbound calls to clinics and pharmacies to introduce our services. Crafting engaging and informative emails to potential partners. Maintaining detailed records of communications and follow-ups. Working collaboratively with the sales team to achieve targets. Required Skills and Tools: Excellent verbal and written communication skills. Basic proficiency in sales tools and CRM software. Ability to learn quickly and adapt to new challenges. Strong organizational and time management abilities. This is a remote position offering flexibility and the opportunity to work from home while gaining valuable experience in the healthcare sales field. If you're eager to start your career in a professional and supportive environment apply now to join our team!

Join our dynamic team as a Virtual Personal Assistant in the thriving health and wellness industry. We are looking for an enthusiastic and organized individual eager to support our business growth and provide exceptional service to our clients. This entry-level role is perfect for someone looking to start or grow their career in a professional remote environment. As a Virtual Personal Assistant you will be a key player in ensuring the smooth operation of our daily activities. Your main responsibility will be to manage client interactions and support our business development initiatives. You will have the opportunity to make a significant impact by efficiently handling communications and maintaining organized records. Schedule confirm reschedule and coordinate client appointments Make outbound calls and take incoming calls Respond to client text messages emails and inquiries Follow up with leads clients vendors and business contacts Assist with sales follow-up and closing opportunities Maintain organized CRM and contact records Help manage multiple projects and deadlines Track action items and follow up to ensure tasks are completed Support business-development initiatives and partnership outreach Research potential referral partners community opportunities and business prospects The ideal candidate will have excellent communication skills a proactive approach to problem-solving and a passion for the health and wellness industry. While no specific tools are required familiarity with CRM systems and basic office software will be beneficial. If you're ready to kickstart your career with a forward-thinking company we encourage you to apply!

Virtual Outbound Sales Representative Full-Time | 8:00 AM - 5:00 PM Central Time USA Mobile Drug Testing of Plano is a compliance-as-a-service platform helping companies navigate DOT and occupational health compliance requirements. We're looking for a driven articulate Virtual Outbound Sales Representative to generate new business and build our client pipeline. Schedule: Full-time Monday-Friday 8:00 AM-5:00 PM Central Time (US). What you'll do: Make outbound calls to prospective clients (cold calls warm leads and referral follow-ups) Clearly explain services and value proposition to decision-makers (HR managers safety officers business owners) Qualify leads and schedule demos/consultations for the sales/onboarding team Maintain accurate records of calls follow-ups and pipeline status in our CRM Meet weekly/monthly outbound call and appointment-setting targets Follow up persistently but professionally with prospects who don't convert on the first call Report on call activity conversion rates and pipeline progress What you'll need: Excellent spoken English with a confident professional and persuasive phone presence - this is a US-facing cold-calling role so clarity and native-level fluency matter Proven outbound sales or telemarketing experience (B2B preferred) Comfortable with rejection and consistent daily call volume Strong follow-up discipline and CRM data hygiene Full-time availability 8a-5p Central reliable internet quiet home work environment Self-motivated - able to work independently and hit targets without close supervision Nice to have: Experience selling compliance safety HR or B2B service subscriptions Familiarity with DOT/occupational health/workplace compliance industry Experience with CRMs like HubSpot Salesforce or similar Compensation: Base + commission

Are you an expert Virtual Assistant with a knack for making connections and setting the pace in a fast-moving environment? Join our thriving real estate team where hustle meets opportunity! We are looking for a dynamic professional who can deliver top-notch outbound calling services and drive our business forward. In this role you'll be at the forefront of our outreach efforts engaging with prospects and setting the stage for successful appointments. Your day will be filled with high-energy interactions and your impact will be felt across our team and client base. Key Responsibilities: Conduct outbound calls to potential real estate clients. Follow up with prospects to nurture relationships and maintain engagement. Set appointments for our sales team with qualified leads. What We're Looking For: Proven experience as a Virtual Assistant particularly in outbound calling and appointment setting. Exceptional communication skills and a proactive approach to client engagement. Ability to thrive in a fast-paced environment and adapt quickly to changing priorities. If you're ready to bring your expertise to a role where speed and skill are valued we want to hear from you. Join us and be a key player in a rapidly growing real estate team where your hustle and dedication will be rewarded!

Bilingual Weekend Staffing Coordinator(Remote) Location: 100% Remote (Work From Home) Start Date: Immediate About Us We are a New York-based event staffing company that provides hundreds of hospitality professionals for weddings catering companies and event venues every week. We're looking for a highly organized bilingual (Spanish/English) Weekend Operations Manager to oversee our weekend operations and ensure every event is fully staffed and running smoothly. Schedule (Eastern Time) *Wednesday: 4 hours TBD *Thursday: 4 hours TBD *Friday: 9:00 AM - 8:00 PM *Saturday: 9:00 AM - 2:00 PM and 7:00 PM - 12:00 AM *Sunday: 9:00 AM - 7:00 PM Additional weekday hours may be available as needed. Key Responsibilities * Schedule staff for events using our existing staff database. * Communicate with clients regarding upcoming events and staffing needs. * Coordinate with venues and internal team members to ensure smooth event execution. * Ensure all events have proper staffing coverage. * Call and text staff to fill last-minute openings and schedule changes. * Handle inbound and outbound calls texts emails and inquiries. * Maintain accurate records in our CRM system. * Provide administrative support to office staff and clients. Qualifications * Minimum 3 years of administrative or operations experience. * Fluent in both English and Spanish (written and spoken). * Excellent verbal and written communication skills. * Strong organizational skills with the ability to multitask in a fast-paced environment. * Experience managing high volumes of calls messages and scheduling. * Reliable and able to work consistently during U.S. Eastern Time business hours. * Stable high-speed internet connection and reliable electricity. * Ability to work independently and solve problems under pressure. Bonus: experience with recruiting and or social media if interested in extra hours Compensation & Benefits * $7-$10 per hour (based on experience) * 40+ hours per week * 100% Remote * Immediate opening with opportunities for additional hours and long-term growth. If you're bilingual highly organized dependable and enjoy working in a fast-paced environment we'd love to hear from you. Apply today to join our growing team!