Phone Support Jobs

We're seeking a highly organized and experienced Virtual Assistant with a strong background in Credit Repair. This role is for someone who understands U.S. credit laws can handle client communications and efficiently manage administrative tasks related to credit disputes freezes and client account updates. You will be responsible for maintaining compliance while managing communications calls and follow-ups with clients and bureaus. Key Responsibilities: Manage daily operations related to client credit repair activities. Draft send and track dispute letters following CFPB BBB and FTC guidelines. Handle credit freezes and suppression requests for: LexisNexis Sagestream Innovis CoreLogic Credco Make phone calls and send professional emails to clients creditors and reporting agencies. Schedule and manage client appointments and follow-ups. Maintain accurate records in CRM and ensure workflow efficiency. Communicate clearly and proactively with management and clients.

Day Spa in Fort Lauderdale FL offering massages facials body treatments and corporate wellness programs. We are looking for a reliable detail-oriented Virtual Assistant who is very comfortable using AI tools (especially ChatGPT) to help us execute daily tasks marketing and admin work. Position Type: Remote long-term 40 hours per week Work mostly during US Eastern daytime hours Pay: $5 USD per hour to start for 30 days then $7/hr Potential increase after 90 days based on performance and reliability Responsibilities You will help support these main areas: spa operations marketing and corporate wellness. Core Task List Administrative Support Answer calls texts emails and DMs promptly (customer service & upselling focus). Confirm appointments and manage online bookings in Booker or your booking platform. Input client information deposits and policies into booking software accurately. Follow up with missed calls no-shows and online leads. Marketing & Content Create flyers social posts and on-screen promotions using Canva and Pix-Star displays. Schedule 30 days of social media content (Instagram Facebook TikTok). Send marketing emails newsletters and event promotions via your email platform. Update website promotions spa specials and blog posts (Wix dashboard). Sales & Upselling Use provided scripts to upsell memberships packages and add-ons by phone. Track upsell conversions and maintain commission tracking spreadsheets. Assist in managing Groupon Eventbrite and other external listings. Operations Support Coordinate staff schedules and reminders for meetings or events. Maintain organized files and digital folders (Google Drive Canva assets etc.). Order supplies and track inventory when assigned. Assist with organizing SOPs checklists and training materials. Required Skills & Tools Strong English communication and phone etiquette. Experience with Booker / Mindbody Wix and Canva preferred. Familiarity with Google Workspace (Docs Sheets Drive Calendar). Ability to write professional responses and friendly social captions. Sales-oriented personality - confident upselling and handling objections. Organization time management and attention to detail. Basic photo editing and flyer creation for social media or in-spa displays. Familiarity with AI tools (ChatGPT image generation automation assistants).