Virtual Assistant for Lead Coordination at Brazos Ridge Concrete

Join Brazos Ridge Concrete as a Virtual Assistant and play a crucial role in organizing our pre-qualified leads and ensuring seamless coordination of estimate appointments with our subcontractors. We are seeking a reliable and highly organized individual who can manage these tasks with efficiency and a friendly demeanor. As a key member of our team, you will be responsible for: Receiving new pre-qualified leads and entering all customer and project information into our CRM. Keeping lead information and statuses organized and up to date. Contacting customers to coordinate estimate appointments. Coordinating availability with our subcontractors and scheduling them to visit properties. Sending appointment confirmations to customers and details to assigned subcontractors. Sending reminders before scheduled estimates and rescheduling appointments when necessary. Confirming that subcontractors complete the estimates and updating the CRM once done. Notifying management of any scheduling issues or leads requiring attention. We are looking for someone with a mid-level experience in a similar role, who can work independently and efficiently in a remote setting. While specific tools are not mentioned, familiarity with CRM systems and scheduling software will be advantageous. If you have excellent organizational skills and a knack for communication, we'd love to hear from you. Join our team and help us ensure our clients receive the best service possible!