Hire Virtual Assistant In The Philippines

With over 8 years of experience in BPO especially in billing and collections, I am an expert in invoicing, credit and rebill, and accounts receivable. I worked as a billing specialist at Genpact for 5 years, where I handled real-time invoicing, uploaded invoices in customer portals, and resolved billing issues. I also worked as a collection's specialist at Genpact for 1.5 years, where I made inbound and outbound calls, collected past dues, processed payments online, and helped customers during their hard times. Prior to that, I was a customer service representative at Genpact for 2.5 years, where I provided excellent service and support to customers across various domains. I have strong skills in billing process, invoicing, and accounts receivable, as well as communication, problem-solving, and empathy. My mission is to ensure accurate and timely billing and collections for the clients, and to build trust and rapport with the customers. I am passionate about learning new skills and improving my performance, and I am always ready to take on new challenges and opportunities.