Hire Customer Experience Specialist | 8+ Years in BPO | QA & Retention Expert | CRM & Softphone Proficiency | Basic SMM & Multimedia Editing Skills In Philippines
Are you looking to hire a Customer Experience Specialist | 8+ Years in BPO | QA & Retention Expert | CRM & Softphone Proficiency | Basic SMM & Multimedia Editing Skills In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Maria A.
$1120/Month
($7/Hour)
Philippines
Member since:
Last logged: ago
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Customer Experience Specialist | 8+ Years in BPO | QA & Retention Expert | CRM & Softphone Proficiency | Basic SMM & Multimedia Editing Skills
Results-driven customer experience professional with 8 years in the BPO industry, primarily supporting a U.S. telecommunications account, where I progressed from Customer Service Representative to Lead Quality Agent. I bring a strong track record in quality assurance, retention, and customer support, as well as hands-on experience with Australian streaming services in both frontline and retention roles. Proficient in MS Office tools (Outlook, Excel, Teams), softphone platforms like Avaya and AWS, and CRMs such as Workspace and Salesforce. I also have foundational skills in social media management (SMM), along with basic photo and video editing experience—enabling me to support digital communication efforts when needed. Known for my adaptability, leadership in quality monitoring, and ability to elevate customer satisfaction through detailed process insight and cross-functional collaboration.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $1120/Month | Full-Time | College Level | 8 years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $1120/Month | Full-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 8 years |
Other Virtual Assistants
Joyce.
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$1600/Month
Last logged: ago
Ivan D.
Virtual Assistant
$480/Month
Last logged: ago
Hazel D.
Lead Generation Specialist| Customer Service| Recruitment| Virtual Assistant
$1280/Month
Last logged: ago
Joana E.
General Virtual Assistant/ Lead Generation/ Social Media Manager
$480/Month
Last logged: ago
Why Do I Need A Virtual Assistant
We call them virtual assistant because they work from home
Our Marketplace has 200,000+
virtual assistants available
You can find a full-time virtual assistant for as low as $2.25 per hour.
It's the most significant value you will find in delegating your work.
Joyce.
Virtual assistant
$1600/Month
Ivan D.
Virtual Assistant
$480/Month
Hazel D.
Lead Generation Specialist| Customer Service| Recruitment| Virtual Assistant
$1280/Month