Rolando D. - Customer Service Representative - Virtual Assistant (Phone/Chat)

Philippines

$6.88

per hour

$1,101

per month

4.5(0 reviews)

Philippines

Member since October 2020

Replies within a few days

💻Technical Readiness

⏱️ Response TimeReplies within a few days

⌨️ Typing Speed84 WPM

📶 Connection82 Mbps

✅ Success Rate100%

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Hourly Rate ($)

Hours per Week

How to Hire Rolando

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About Rolando D.

Rolando works as a dedicated customer service representative - virtual assistant (phone/chat) with 6 years of professional experience. Rolando focuses on Google Chrome, Word, Customer Service, Customer Support for clients worldwide. Available at $6.88 hourly ($1,101 monthly based on full-time hours).

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Save 77% vs US Hiring

Same role in the United States costs significantly more. Get exceptional talent at a fraction of the cost.

US Equivalent Salary

$4,800/mo

Rolando's Rate

$1,101/mo

🎉You save $3,680/month = $44,160/year

Profile Summary

Customer Service Representative - Virtual Assistant (Phone/Chat)

Good day! My name is Rolando Daniel, first and foremost, I am a hard-working, loyal and enthusiastic person who understands how important work is to my overall happiness. I take my work very seriously and I am always looking to improve my skills and qualifications so I can work to the highest standards possible in my role. I have excellent communication skills and fully understand how important it is to deliver outstanding customer service. I firmly believe that outstanding customer care is not only making sure that the customer or client gets what they want but things that they might be needing are going to get covered or offered not only that but when you provide the customer with those options you do it with a professional and friendly tone. I have worked in the BPO industry for a total of 6 years! I've been part of 2 BPO companies here in the Philippines and the two accounts I handled were in the Customer Service field, I am very confident that I'm a good fit for your team, because I value the work that I do and getting better everyday is what I'm accustomed to!

$6.88

Hourly Rate

$1,101

Monthly (Est.)

Full-Time

Availability

6 years

Experience

Jobs Done

Skills & Expertise

Google Chrome Word Customer Service Customer Support Email Handling Microsoft Outlook Technical Support

Languages

EnglishFilipino

Industries Supported

Hire Rolando for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Consultants, VA for Coaches

Client Reviews

🍽️

Melissa Stewart - 1 year ago

Catering Business

Great support for our event coordination. Rolando is a team player!

Portfolio

Frequently Asked Questions about Rolando D.

Can I interview Rolando before hiring?

Absolutely! You can request a video interview with Rolando before making any commitment. Simply click the "Message" button to schedule a 15-minute introduction call.

What time zone does Rolando work in?

Rolando is based in Philippines and can adjust their schedule to overlap with your business hours. Many of our virtual assistants work flexible hours to accommodate clients worldwide.

Can Rolando work full-time and weekends?

Yes, Rolando is available for full-time work (40 hours/week). Weekend availability can be discussed during your interview based on your specific needs.

What tools does Rolando use?

Rolando is proficient in industry-standard tools including Google Workspace, Microsoft Office, Slack, Zoom, Asana, Trello, and many more. They can quickly adapt to your preferred tools and workflows.

What happens if I'm not satisfied?

Your satisfaction is our priority. If you're not happy with the work, you can end the contract at any time with no penalties. We also offer a replacement guarantee to help you find the right fit.

How fast can Rolando start?

Rolando can typically start within 24-48 hours after you finalize the contract. The onboarding process is quick and seamless.

Does Rolando sign an NDA?

Yes! With every contract, you have the option to create a Non-Disclosure Agreement (NDA) which will be sent directly to Rolando to sign. This ensures your confidential business information stays protected.