Hello, I am Bridget O. Pastor, a dedicated professional with a strong foundation in Technology Education and a diverse background in IT support roles. I am currently pursuing a master's degree in Management and have passed the Civil Service Exam at the professional level in 2019, showcasing my commitment to continuous learning and professional development. With a Bachelor of Science degree in Technology Education, I have acquired a solid understanding of technical concepts and practices that have been further honed through practical experience. As a former clerk in a college of graduate school, I developed excellent organizational and administrative skills, which are crucial for managing tasks efficiently and effectively. During my 2-year tenure as an IT Site Support, I gained valuable experience in troubleshooting software and hardware issues, maintaining network infrastructure, and providing technical assistance to end-users. In my role as a Technical Support Associate for 7 months, I successfully resolved complex technical issues, communicated effectively with users, and contributed to process improvements. My successful completion of the Civil Service Exam at the professional level in 2019 demonstrates my ability to excel in a competitive and challenging environment, as well as my dedication to achieving professional standards of competence. Combined with my ongoing pursuit of a master's degree in Management, I have equipped myself with a strong foundation in technology, essential administrative skills, and a strategic mindset that enables me to adapt quickly to new challenges and deliver results. With a diverse skill set, relevant qualifications, and a proven track record in IT support roles, I am confident in my ability to excel in positions that require a blend of technical expertise, problem-solving skills, and strong communication abilities. I am well-prepared to contribute effectively to any team, meet the needs of users and stakeholders, and drive positive outcomes through a proactive and professional approach.