I possess a well-rounded professional skill set spanning eCommerce management, social media strategy, and customer service excellence. My experience in eCommerce includes managing online storefronts, optimizing product listings, and implementing effective sales strategies to increase conversion rates. On the social media front, I create engaging content, run targeted campaigns, and analyze performance metrics to boost brand visibility and audience engagement. My customer service expertise ensures that client inquiries are handled promptly and effectively, fostering long-term relationships and repeat business. In addition, I bring strong technical support and email marketing capabilities to the table. I troubleshoot technical issues (when I was with Telstra - BigPond) with efficiency, ensuring smooth operations and minimal downtime for clients and teams. My email marketing skills involve crafting compelling campaigns, segmenting audiences, and tracking engagement to achieve measurable results. These abilities are complemented by a keen attention to detail and a solutions-focused mindset, enabling me to address challenges proactively and deliver impactful outcomes. Furthermore, I excel in project management, logistics & shipping coordination, and appointment setting. I plan and oversee projects from conception to completion, ensuring timelines and goals are consistently met. In logistics and shipping, I manage order fulfillment, track deliveries, and maintain inventory accuracy to guarantee smooth operations. My appointment-setting expertise ensures that schedules are organized, client meetings are timely, and business opportunities are maximized. Altogether, this combination of skills allows me to contribute to business growth, operational efficiency, and customer satisfaction.