I help Amazon and Shopify sellers, manage their presence and operations on the platform. These tasks can vary depending on the size of the seller, the complexity of their operations, and their specific goals, but generally include the following: Product Listings Management: 1. Creating and optimizing product listings for maximum visibility and sales. 2. Updating product information such as titles, descriptions, images, and prices. 2. Managing inventory levels to avoid stockouts or overstock situations. Sales and Performance Analysis: 1. Analyzing sales data and performance metrics to identify trends, opportunities, and areas for improvement. 2. Generating reports and insights to inform strategic decision-making and optimize operations. 3. Monitoring key performance indicators (KPIs) such as sales velocity, conversion rates, and customer feedback. Customer Service and Feedback Management: 1. Respond to customer inquiries, feedback, and reviews in a timely and professional manner. 2. Resolving customer issues and concerns to ensure a positive shopping experience. 3. Implementing strategies to proactively solicit and manage feedback to maintain high seller ratings and reputation. Inventory and Supply Chain Management: 1. Managing inventory levels and replenishment to meet demand and minimize stockouts. 2. Coordinating with suppliers, manufacturers, and logistics partners to ensure timely delivery and fulfillment of orders. 3. Optimizing supply chain processes to reduce costs and improve efficiency. Compliance and Policy Adherence: 1. Staying informed about Amazon's policies, guidelines, and best practices. 2. Ensuring compliance with Amazon's terms of service, product regulations, and quality standards. 3. Addressing any issues related to policy violations, suspensions, or account restrictions. Strategic Planning and Growth Initiatives: 1. Developing and implementing strategies to drive sales growth and increase market share on Amazon. 2. Identifying new product opportunities, market trends, and competitive threats. 3. Collaborating with cross-functional teams to execute initiatives and achieve business objectives. Relationship Management: 1. Building and maintaining relationships with key stakeholders such as Amazon account managers, vendors, and partners.