Hi! I’m Sheryl Jean Artigas, a results-driven and detail-oriented Virtual Assistant with 5+ years of experience supporting US-based businesses in customer service, administrative tasks, digital marketing, and e-commerce operations. From handling live chats, emails, and inquiries to managing calendars, inventory, and social media—I'm passionate about delivering efficient support and quality service to clients and their customers. A recent success was resolving a shipping delay for a major client by coordinating with logistics, offering an empathetic response, and ensuring timely resolution—leading to repeat business and customer loyalty. ✅ Available full-time (4–6 days/week, 8-hour shifts) ✅ Familiar with tools like Zendesk, Gmail, Slack, Trello, Shopify, Canva, and Google Workspace ✅ Strong problem-solving and multitasking skills ✅ Fast learner, dependable, and committed to helping your business grow I’m confident in my ability to adapt quickly, support your customers with care, and work seamlessly with your team. Let's connect and bring your customer experience to the next level! 📌 Let’s work together to take your business to the next level! 🚀 💼 SKILLS & EXPERTISE ✅ Virtual Assistance – Email & calendar management, research, and admin tasks. ✅ SEO Management – Keyword research, on-page optimization, content creation, and analytics. ✅ Social Media Management – Content planning, scheduling, engagement, and branding. ✅ Customer Service – Email & chat support, client inquiries, and issue resolution. ✅ Data Entry & Organization – Accuracy-driven input, CRM management, and reports. ✅ Email Marketing – Campaign creation, automation, and lead generation. ✅ Inventory & Order Management – Stock tracking, order processing, supplier coordination. ✅ Calendar & Appointment Management – Scheduling, reminders, and follow-ups. ✅ Microsoft Excel & Google Sheets – Data analysis, reports, and process automation. ✅ E-commerce Support – Product listing, order fulfillment, and customer retention strategies. ✅ Outbound Sales & Lead Generation – Cold outreach, conversion strategies, and CRM tracking. ✅ Graphic Design – Canva-based branding materials, social media graphics, and marketing collateral. ✅ Bookkeeping – QuickBooks, Xero, financial record management, and reconciliations. ✅ CAD Design – 2D/3D drafting and modeling using AutoCAD and other CAD software. ✅ 3D Modeling & Rendering – Blender, SketchUp, and other 3D software. ✅ Content Writing & Copywriting – Engaging blog posts, website content, and sales copy. ✅ Project Management – Workflow optimization, team coordination, and process automation. ✅ Amazon & Shopify Optimization – Product research, SEO, and FBA site management. ✅ PPC & Paid Ads Management – Google Ads, Facebook Ads, and campaign optimization. 🖥️ TOOLS & SOFTWARE I USE: ✔ Google Workspace (Docs, Sheets, Drive, Gmail, Calendar) ✔ Microsoft Office (Word, Excel, Outlook) ✔ Trello, Asana, ClickUp – Task & Project Management ✔ CRM Tools (HubSpot, Zoho, Pipedrive) ✔ Social Media Platforms (Facebook, Instagram, LinkedIn, TikTok, Twitter) ✔ Email Marketing (Mailchimp, Klaviyo, ActiveCampaign) ✔ E-commerce Platforms (Shopify, WooCommerce, Amazon FBA, Lazada, Shopee) ✔ SEO Tools (Google Analytics, Google Search Console, Ahrefs, SEMrush, Ubersuggest) ✔ Graphic Design – Canva, Adobe Photoshop (Basic) ✔ Bookkeeping Software – QuickBooks, Xero ✔ CAD Design Software – AutoCAD, SketchUp ✔ 3D Modeling & Rendering – Blender, Rhino, SolidWorks ✔ PPC & Ads – Google Ads, Facebook Ads Manager 💡 WHY WORK WITH ME? ✔ Proactive, detail-oriented, and highly organized ✔ Strong communication & problem-solving skills ✔ Fast learner and adaptable to new systems ✔ SEO-driven strategies to boost your online presence ✔ Dedicated to providing reliable and high-quality service ✔ Tech-savvy with expertise in multiple tools & platforms I’m ready to help streamline your business operations, enhance brand engagement, and drive success through proven SEO, digital marketing, and administrative strategies. 📩 Let’s connect and discuss how I can support your business goals! 🚀