As a dedicated Virtual Assistant and E-commerce Support Specialist, I help busy entrepreneurs and small business owners streamline their operations so they can focus on growth. With a strong background in customer service, order fulfillment, email management, product listing, and social media support, I thrive on keeping things organized and running smoothly behind the scenes. I’m proficient in tools like Shopify, Amazon Seller Central, Canva, Google Workspace, Trello, Klaviyo, and Excel, and I bring a calm, reliable presence to every team I join. Whether it's handling support tickets, updating product listings, managing inboxes, or assisting with day-to-day admin tasks, I aim to deliver value, accuracy, and trust. E-commerce & Administrative Support: -Managed product listings and inventory updates for Shopify and Amazon stores -Responded to customer inquiries via email and chat (using Gmail, Zendesk, or Gorgias) -Processed orders and returns using backend tools -Created social media content with Canva and scheduled posts via Buffer -Organized files and tasks using Google Drive and Trello -Maintained 98%+ customer satisfaction rating Skills: *Virtual Assistance *E-commerce Support *Customer Service *Order Fulfillment *Product Listing (Shopify, Etsy, Amazon) *Inbox Management *Administrative Support *Data Entry *Social Media Scheduling *Canva *Trello / Asana / ClickUp / Notion *Google Workspace *Shopify *Amazon Seller Central *Klaviyo / Mailchimp *Problem Solving *Communication Skills *Attention to Detail 📩 Let's connect! I’m always open to new opportunities to support e-commerce brands and small businesses remotely.