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Hire QA In The Philippines

Marwin F.

$8.13/Hour

Philippines

Member since:


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Reeva O.

4.6

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$6/Hour

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QA, Customer Service , Virtual Assistant

4.9

Hi, I’m Marwin, a quality analyst and customer service representative with over 6 years of experience in various industries. I have a passion for delivering excellent service and ensuring customer satisfaction. I also have skills in inventory management, sales, and technology. I currently work as a quality analyst at TaskUs, where I identify and remedy defects within the production process in creating menus for Food Handling Delivery Service (Doordash). I also recommend, implement and monitor preventive and corrective actions to ensure that quality assurance standards are achieved. I compile and analyze statistical data to improve the quality of service. Before that, I worked as a customer service representative at TaskUs, Alorica Phils., and IQOR Phil., where I handled different accounts such as Food Handling Delivery Service (Doordash), International Cargo Company (UPS), and Financial Bank (Credit One Bank). I responded to telephone, chat, and email inquiries, resolved complaints, processed orders, forms, applications, and requests, and met and exceeded client-mandated Key Performance Indicators. I also helped other teammates as their Subject Matter Experts (SME). I am proficient in computer literacy, communication skills, problem-solving skills, time management skills, analytical skills, critical thinking skills, leadership skills, professionalism, and a strong work ethic. If you are looking for a quality analyst or customer service representative or Virtual Assistant who can deliver high-quality results and provide world-class customer service, I am the right person for you. Please feel free to contact me anytime. Thank you for your attention.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$8.13/Hour Freelance College Level 7 years
EXPECTED SALARY AVAILABILTY
$8.13/Hour Freelance
EDUCATION EXPERIENCE
$College Level 7 years

Other Virtual Assistants

Meshiel B.

4.9

Administrative Data Entry

$5.00/Hour

Last logged: ago

Meshiel B.

4.9

Administrative Data Entry

$5.00/Hour

Last logged: ago

Aliya R.

4.8

Data Entry/Lead Generation/Researcher/Admin Assistant/Customer Chat Support

$400/Hour

Last logged: ago

Aliya R.

4.8

Data Entry/Lead Generation/Researcher/Admin Assistant/Customer Chat Support

$400/Hour

Last logged: ago

Jay R.

5.0

Virtual Assistant | Customer Support | Technical Support

$5/Hour

Last logged: ago

Jay R.

5.0

Virtual Assistant | Customer Support | Technical Support

$5/Hour

Last logged: ago

Reeva O.

4.6

VA

$6/Hour

Last logged: ago

$6/Hour

Last logged: ago

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