Hire Service Desk Technician In Philippines
Are you looking to hire a Service Desk Technician In Philippines? Our Marketplace has over 200,000+ virtual assistants ready to assist you! Starting at $3 an hour or $400 per month, these cost-effective virtual assistants are ready to help you grow your business!
Shirlie B.
$701/Month
($4.38/Hour)
Philippines
Member since:
Last logged: ago
Service Desk Technician
- Act as a single point of contact for phone calls, chats and emails from agents and staffs regarding IT issues and queries. - Bctive directory knowledge. Reset passwords, unlock accounts, creation of distribution list and add/remove accounts from distribution list, create nt logins and email accounts. - Provide a first line of support for any service interruption and inquiry as quickly as possible. - Support 24/7 for all Qualfon Centers - Systematic way of documenting end users request by means of an automated system. - Ensure an effective solution gathered from the respective department is provided to the end-user. - Execute and handle Global PRIORITY escalation protocols for any outages on any site/center. - Monitors systems alerts, alarms from monitoring tools such as Orion Solarwinds and others. - Initiates and maintains contact with individuals on the company. - Assist quickly and efficiently to the needing department. - Responds to inquiries from clients and provides guidance in resolving any hardware and software problems, issues, questions, etc. - Email migration from On-premise to Office365 - Assist users with their VPN accounts through MFA registration - Assist users in installing their Skype [hidden] Business and Office365 through portal - All other tasks as assigned.
| EXPECTED SALARY | AVAILABILTY | EDUCATION | EXPERIENCE |
|---|---|---|---|
| $701/Month | Part-Time | College Level | 10+ years |
| EXPECTED SALARY | AVAILABILTY |
|---|---|
| $701/Month | Part-Time |
| EDUCATION | EXPERIENCE |
|---|---|
| $College Level | 10+ years |
Why Do I Need A Virtual Assistant
We call them virtual assistant because they work from home
Our Marketplace has 200,000+
virtual assistants available
You can find a full-time virtual assistant for as low as $2.25 per hour.
It's the most significant value you will find in delegating your work.
Aubrey.
Virtual Assistant
$800/Month
Janina M.
Your Next Rockstar VA
$1280/Month
John G.
Organized VA | Administrative Support & Project Coordinator
$800/Month