Hire Team Manager In The Philippines

I have great interpersonal communication skills that I was able to develop all throughout my six years of being a Team Manager. I learned that Active Listening is a must to understand the needs and come up with a great solution to a problem. Goals are important to them as it is to me so as a leader, I motivated them to accomplish their goals at the same time nurture their strengths and identify areas for improvement. Before being a Team Manager, I was a Hybrid Customer Service Representative in a BPO company assisting customers through chat and voice platform. I helped them in analyzing their bills, disputes, order tracking, basic and advanced troubleshooting, warranty replacement. I also have a background in upselling and business to consumer marketing. I am proficient in Administrative Tasks because I also worked with clients to ensure that the business is on track on a weekly and monthly basis. I was able to develop my skills in Microsoft Office that helped me read-out my performance and communicate what my went-wells, do differently and action plans. I generate data for the client and analyze it to come up with a better way on how to resolve customer's issues. I'm a customer and client-focused worker. I put my customer's first to ensure that they are satisfied and happy. I pride myself on being extremely professional and aim to deliver a job well done before your deadline. Stop scrolling. You got an all-in-one here!