Hire Technical Support Representative/Escalation Supervisor In Philippines

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Profile picture of Danie M., Technical Support Representative/Escalation Supervisor

Danie M.

$640/Month
($4/Hour)

Philippines

Member since:

Last logged: ago


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Technical Support Representative/Escalation Supervisor

3.9

As part of the escalations team, my primary role is to resolve complex and sensitive customer problems that have been escalated beyond our front-line support. This often involves in-depth investigation, coordinating with different departments, and using advanced problem-solving skills to turn a negative experience into a positive one for the customer. I'm on the technical support team. Essentially, I troubleshoot and resolve issues that users encounter with our phone service. Whether it's a bug, a setup problem, or just general how-to questions, I guide them through the solution.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$640/Month Full-Time College Level 2 years
EXPECTED SALARY AVAILABILTY
$640/Month Full-Time
EDUCATION EXPERIENCE
$College Level 2 years

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