With a robust background in the BPO industry and a degree in Arts with a focus on English and Communications, I am enthusiastic about the prospect of contributing my skills and commitment to your team. Over the past seven years, I have cultivated a customer-centric approach and exceptional communication skills while serving as a call center agent in various capacities within the BPO industry. Managing diverse accounts, including those in financial services, sales, appointment setting, and customer support, has not only fine-tuned my adaptability but has also enhanced my problem-solving capabilities, enabling me to deliver exceptional service even in challenging scenarios. In my most recent role, I spent the last year as a Social Media Manager, concentrating on overseeing Instagram, CelebTv, and OnlyFans accounts. Notably, the Instagram accounts under my management belonged to both an adult content creator and a Dental Clinic. Despite working part-time, my responsibilities were substantial, encompassing a range of crucial tasks. My role involved multifaceted responsibilities, and my experience in managing these diverse accounts has afforded me a profound understanding of audience engagement, subscriber management, and content strategy, particularly in a niche market. Demonstrating adaptability, responsibility, and professionalism in handling sensitive content, I am confident that my expertise in social media management positions me as a valuable asset to your team. In conclusion, I am eager to leverage my social media management skills and experience in handling subscriptions and audience engagement to contribute to your brand's success in achieving its social media objectives and maintaining a robust online presence.