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Profile picture of Marjorie S., VIRTUAL ASSISTANT | CUSTOMER SERVICE REPRESENTATIVE |  QUALITY ANALYST

Marjorie S.

$480/Month
($3/Hour)

Philippines

Member since:

Last logged: ago


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VIRTUAL ASSISTANT | CUSTOMER SERVICE REPRESENTATIVE | QUALITY ANALYST

3.8

I'm Marjorie Sipalay, based here in the Philippines. I was previously been with the BPO industry for 4 years catering different campaigns related to customer service, tech support, accounts payable (billing), and recently top role as a Quality Analyst. Through these years, I was able to have the experience to help my campaigns to achieve their goals, meeting daily expectations with the clients, delivering reports to help sustain the business health, constructing emails and provides support to queries by the agents based on the given knowledge base , and as a Quality Analyst, I was able to help not only the clients on their daily audits, but also encourages my agents through constructive and developmental coaching. With these experiences, I believe that I can be able to meet the expectations that this role to offer. I'm a fast learner, adaptive to changing environment, and responsible to work with integrity as we are working in a remote settings. I assure that I will always deliver all the tasks that I am expected to do.

EXPECTED SALARY AVAILABILTY EDUCATION EXPERIENCE
$480/Month Full-Time Bachelor Experience
EXPECTED SALARY AVAILABILTY
$480/Month Full-Time
EDUCATION EXPERIENCE
$Bachelor Experience

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Why Do I Need A Virtual Assistant

We call them virtual assistant because they work from home

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