Keren C. - Virtual Assistant/Customer Service Representative

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Virtual Assistant/Customer Service Representative

With a robust background in administrative support and a deep understanding of various tools and systems, I am eager to bring my skills to your team and contribute to your company's success. In my previous roles, I have honed my abilities in providing comprehensive virtual assistance, including managing schedules, coordinating meetings, handling correspondence, and performing data entry tasks. I excel in using CRM systems, such as Go High Level, to track leads, manage client interactions, and streamline communication. My experience also includes handling customer inquiries, resolving issues, and maintaining a high level of professionalism and empathy. Here are some of the key tasks and tools I am proficient in: Administrative Support: Managing calendars, scheduling appointments, and organizing meetings. Communication: Handling emails, phone calls, and live chat support to ensure prompt and effective responses. CRM Management: Using Go High Level and other CRM systems to track leads, manage client information, and send review requests. Data Entry: Entering, updating, and organizing data using Excel, Google Sheets, and CRM tools. Tool Proficiency: Seamless.ai, Business Journal, Yardi, Anytime app, iPostal app, OneNote, Microsoft Excel and Word, Slack, Microsoft Teams, U-Haul web app, Zoom, and Canva for image editing. With 6 years of experience as a Customer Service Representative and 2 years as a Virtual Assistant, I am confident in my ability to provide exceptional support and help streamline your operations. My attention to detail, strong organizational skills, and commitment to delivering high-quality work make me a strong candidate for this position. I am excited about the opportunity to bring my expertise to your team and contribute to your company's continued success. Thank you for considering my application. I look forward to discussing how my skills and experience align with your needs. Sincerely, Keren Chin

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Hire Keren for: VA for SaaS, VA for E-commerce, VA for Retail, VA for Sales Teams, VA for Real Estate