I’m a skilled professional with experience as a Virtual Assistant, Salesforce Administrator, Technical and Customer Support Specialist, and Technical Coordinator. I’ve developed strong organizational, problem-solving, and communication skills, allowing me to effectively manage tasks, support teams, and ensure smooth operations. In my roles, I’ve helped businesses improve efficiency by managing administrative tasks, troubleshooting technical issues, and providing excellent customer service. I’m passionate about delivering results and helping teams achieve their goals. ## **Salesforce Administrator:** - Customize and manage Salesforce CRM to meet business needs. - Provide user support, troubleshoot issues, and ensure smooth system operation. - Create Basic reports, and dashboards, Can automate workflows to improve efficiency. - Onboard new users to Salesforce and train them on system usage. - Offboard users from Salesforce, ensuring proper data security and access management. ## **Technical Coordinator:** - Coordinate and manage technical projects and tasks between teams. - Oversee the onboarding and offboarding of technical users. - Ensure the timely completion of technical projects and resolve issues as they arise. - Act as a point of contact between technical teams and other departments. ## **Virtual Assistant:** - Manage social media accounts, create content, and engage with followers. - Maintain and update CRM systems for smooth customer relationship management. - Handle inbox management, including emails and inquiries, ensuring timely responses. - Assist with administrative tasks, including scheduling, data entry, and document management.