Dear Hiring Management Team, Good day! I am Janessa J. Ilagan graduate of Bachelor of Science in International Hospitality Management specialized in Cruiseline Operation in Hotel Services. I believe I am the best fit for the position because 

I had experience being a Customer Service Representative and Virtual Assistant both in the BPO companies and remote online jobs for the past 3 years. I am confident that I am already equipped with the knowledge of providing excellent customer service through calls, chat and email as a form of communication. I want to highlight all the skills I can offer as well as an experienced Customer Service Representative, Virtual Assistant, Email/Chat Support. I am positive that all these skills will help to bring out the best Customer Service experience.

 -I have excellent communication skills both written and verbal when it comes to the English Language. -I have the proper knowledge in using Microsoft Office Tools, Canva, Notion, and Google tools. -I can do multitasking in tools navigation and doing different chats simultaneously -I am fast learner for a new product/service knowledge and new introduced tool -I can type 56-60 words per minute. -I can perform well on administrative tasks. -I can handle multiple tasks and finish projects on time or earlier. -I can work with a diverse team. These are some of the skills I can highlight which are related to being a Customer Service Representative, Virtual Assistant and Chat/Email Support. I am confident that I am the candidate that you are looking for. I can use all these experiences and skills I learned from the past to help you and your business expand and grow. I will be looking forward to your response regarding my application. If you need anything else further, please feel free to contact me. Email Address: [hidden] Resume: [hidden][hidden]/file/d/18w64nyyJVFQybyM-hnvtkJ3CsSkyMjbR/view?usp=sharing Hoping to hear from you soon! Best Regards, Janessa M. Jaurigue-Ilagan