Administrative Support Jobs

Location: Remote (based in Texas) Industry: Home and Auto Insurance --- Job Overview We're seeking a reliable and organized Virtual Assistant who will help our insurance agency streamline client interactions. You'll be responsible for scheduling client appointments and directing calls to the appropriate team members. Your role is essential in ensuring seamless communication and top-tier service. --- Key Responsibilities 1. Appointment Coordination Manage outbound appointment requests through phone email or scheduling platforms. Verify client details and prepare them for their consultation or policy review. Use tools like Ricochett Outlook leadmanager etc. to transfer intereteted clients to sales reprensantives. 2. Call Handling & Transfers Log 5 to 6 hours a day phone talk-time Assess caller needs and connect them with the suitable agent or department. Maintain a log of transferred or routed calls including brief context. 3. Administrative Support Update CRM systems (e.g. HubSpot Salesforce) with accurate contact and appointment details. Track appointment outcomes - reschedules cancellations completed visits. Assist with basic client onboarding tasks as needed. 4. Communication & Reporting Send follow-up emails post-appointment and thank-you messages. Provide daily or weekly summaries of appointment volumes status updates and call routing statistics. --- Required Qualifications Qualification Description Tech Proficiency Comfortable with CRMs email calendar tools Communication Skills Clear professional verbal and written communication in english Organizational Skills Strong multitasking and attention to detail Reliability Consistent punctual with a strong work ethic Insurance Familiarity Bonus: Familiarity with insurance terms or processes --- ​ Hours & Compensation Schedule: 40 hours/week. Monday to Friday 9 AM-5 PM CT with flexibility. Pay: $4-6 per hour - depending on experience. Plus $3 dollars per transfer with a goal on 10-15 transfers per day. --- Why Join Us? Been in Business for 17 years. Long-time staff with many with over 10 years with the Agency. Fully remote opportunity with Texas-based flexibility. Meaningful role in client relations and agency efficiency. Collaborative environment with opportunities for growth in insurance operations.

Job Title: Airbnb Property Communications Coordinator (Full Time/Split Shifts) Company: My Suite BnB Location: Remote Employment Type: Full-Time About Us: We're a fast-growing short-term rental property management company overseeing a diverse portfolio of homes in major cities. From guest communication to logistics and backend operations we deliver a high standard of service with a personal touch. We're looking for a highly organized and proactive Communications Coordinator to join our virtual team. Role Overview: We are looking for an Communications Coordinator to support the daily operations of our company. The Communications Coordinator's responsibilities may include answering emails responding to messages keeping track of inventory maintaining client records handling maintenance issues and providing administrative support as needed. To be successful as a Communications Coordinator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately a top-notch communications coordinator should be highly organized and thrive under pressure. Please ONLY apply if you have Experience in Airbnb or Multi-Property Management/Co-Hosting Key Responsibilities: Assisting with the management of daily operational activities. Tracking daily operations and reporting or resolving issues. Read and respond to all guest messages Performing administrative tasks such as answering emails responding to messages coordinating appointments etc. Managing and updating company databases. Creating improving and maintaining an organized system across all departments Keeping track of inventory and ordering supplies. Maintaining client records. Arranging and assisting with the onboarding of new employees. Assisting with project management by creating assignments tracking progress and resolving issues. Preparing and maintaining operations documents and reports. Providing administrative support to other departments or projects as needed. Performing other duties as assigned. Requirements: High school diploma/GED required. Bachelor's degree preferred. Experience in Airbnb or Multi-Property Management/Co-Hosting is mandtory Experience in office management or an administrative role. Experience in a customer service role. Excellent communication and people skills. Excellent organizational and time management skills. Strong computer proficiency. Experience with customer management database or similar software is beneficial. Exceptional problem-solving skills and the ability to troubleshoot guest issues with speed and confidence Must be detail and solutions-oriented with strong analytical and problem-solving skills. Ability to work under pressure. Ability to multitask and prioritize. Excellent phone etiquette and communication skills both verbal and written Highly proficient in speaking reading and writing in English Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. What We Offer: Work-from-home fully remote position with flexible working structure Opportunity to grow within a fast-paced company On-the-job training Collaborative supportive team environment Full Time Schedule (Philippines Standard Time) Shifts: 10pm-6am or split shift 6am-12pm/8pm-10pm *hours will change based on Day Light Savings time in Canada. *Available to start immediately.*