Customer Experience Jobs

Are you a driven virtual assistant eager to make an impact in the fast-paced world of SaaS? We're seeking a dynamic individual to join our team and help us revolutionize customer experiences through GoHighlevel. If you're a tech-savvy multi-tasker with a knack for organization and a passion for technology this role is for you! As a Virtual Assistant you'll play a critical role in managing customer accounts on GoHighlevel ensuring our clients meet their goals while supporting them with website management and automation tasks. Your expertise with tools like WordPress and Canva will be instrumental in driving our success. Key Responsibilities: Manage and optimize customer accounts on GoHighlevel to ensure satisfaction and goal achievement. Oversee and track set goals providing regular updates and insights to clients. Support website management and automation processes ensuring seamless operations. Utilize WordPress for website updates and maintenance ensuring optimal performance. Create and edit engaging visuals using Canva to enhance client interactions. Qualifications: Mid-level experience in a virtual assistant role preferably within the SaaS industry. Proficiency in GoHighlevel WordPress and Canva. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Excellent communication skills both written and verbal. Proactive with a hustle mentality and a passion for continuous learning. If you're ready to thrive in a dynamic environment where your skills will be valued and your contributions will make a tangible difference apply now and become a key player in our innovative team!

Are you passionate about e-commerce and have a knack for creating stunning online stores? We are seeking a Shopify E-commerce Specialist to join our team focusing on selling silver gold coins and comics online. This is a remote mid-level position ideal for someone with a strong background in setting up and optimizing Shopify stores. Key Responsibilities: Set up a professional and visually appealing Shopify store tailored for precious metals and comics. Add organize and manage product listings to ensure a seamless customer experience. Implement basic online marketing strategies to drive traffic and increase sales. Optimize product listings and store layout for SEO and conversion rate enhancement. Required Skills and Experience: Proven experience with Shopify including setting up stores and managing themes. Strong understanding of e-commerce best practices and online marketing. Excellent attention to detail and ability to organize product catalogs effectively. Familiarity with SEO principles to enhance store visibility. If you have a keen eye for detail and a technical approach to e-commerce we would love to hear from you. Join us in bringing our collection of precious metals and comics to a wider audience!

Join an established high-traffic account where your performance determines your earning potential. Earning Potential: $1 000/month base + commission. Top performers can earn $3 000+/month. Schedule: Full-time 5 days per week 8-hour shifts Why This Role This is not a script-reading position. We're looking for someone with genuine sales ability who can build authentic connections recognize buying opportunities and naturally convert conversations into revenue. You'll work on an established creator account with consistent traffic proven systems and ongoing support from an experienced team. Your success will be driven by your ability to build relationships maximize subscriber value and consistently deliver results. Compensation 14-Day Paid Probation: $500 Base Salary: $1 000/month upon successful completion of probation Performance Commission: 1-2% of the revenue you personally generate through PPV sales mass messages tips and related sales activities High performers have the opportunity to earn $3 000+ per month Your First 14 Days Your probation period is designed to help you learn our systems while demonstrating your ability to perform. Performance will primarily be evaluated using key operational metrics including: Spend per subscriber Reply rate Successful completion of probation unlocks your full compensation package and continued growth opportunities within the team. What You'll Do Manage multiple live conversations while maintaining genuine engaging interactions. Build authentic relationships that increase subscriber engagement and long-term value. Naturally sell PPV content custom content and premium experiences through conversational selling. Maintain the creator's personality tone and communication style across all conversations. Track subscriber history and preferences to deliver more personalized conversations and increase lifetime customer value. Consistently identify opportunities to maximize revenue while maintaining a high-quality customer experience. What We Provide Comprehensive onboarding before your first shift. Proven scripts sales frameworks and creator persona guides. A dedicated Team Lead providing coaching feedback and ongoing support. An established account with consistent high-volume traffic - you'll be joining an active operation not building an audience from scratch. Structured systems designed to help you continuously improve your performance. Who We're Looking For We're looking for someone who: Writes exceptional natural English with confidence and personality. Has strong sales instincts and knows how to recognize buying opportunities. Can manage multiple conversations simultaneously without losing context. Is highly disciplined organized and dependable. Is coachable and motivated to continuously improve. Thrives in a fast-paced performance-driven environment. Is at least 18 years old and comfortable working within the adult entertainment industry. 💰 Wage/Salary Wage: $1000 - $1200 monthly & Performance Commission: 1-2% of the revenue you personally generate through PPV Payout Frequency: Monthly

Are you passionate about connecting talented individuals with exciting career opportunities? We are on the lookout for a Junior HR Agent to join our dynamic team. With a friendly and casual work environment this remote role offers the perfect chance to grow your career in Human Resources. As a Junior HR Agent you will play a pivotal role in our hiring process. Your daily responsibilities will include: YOU WILL GET BONUS FOR EACH CLOSED POSITION Monitoring and updating open positions to ensure our job listings are current. Engaging with potential candidates building relationships and guiding them through the hiring process. Collaborating with local HR teams to identify and reach out to potential candidates. Search and Negotiate with with local HRs for the open positions To excel in this role you'll need strong communication skills enabling you to effectively interact with candidates and HR colleagues. We're looking for a mid-level professional who is eager to develop their skills in a supportive environment. This position offers the flexibility of remote work allowing you to balance your professional and personal life effectively. If you're ready to join a team that values your contributions and supports your growth we'd love to hear from you!

Join our dynamic Group Benefits Insurance team as a Virtual Assistant where you'll play a crucial role in ensuring seamless administrative operations. We are seeking a detail-oriented professional to support our account management team remotely contributing to our mission of delivering exceptional service to our clients. As a valued member of our team your responsibilities will include: Data Entry: Accurately input and manage data within Microsoft Excel workbooks to maintain up-to-date records. Email and Calendar Management: Efficiently organize and coordinate emails and meetings using Microsoft Outlook to ensure smooth communication and scheduling. Team Collaboration: Work closely with team members to address and resolve various administrative tasks enhancing team productivity and client satisfaction. We are looking for candidates with the following skills and qualifications: Proven experience in a similar mid-level virtual assistant role ideally within the insurance industry. Proficient in Microsoft Excel and Outlook with the ability to quickly learn new systems and tools. Strong organizational and communication skills with a keen attention to detail. Ability to work independently and manage multiple tasks effectively in a remote setting. If you are a proactive professional who thrives in a corporate and professional environment we invite you to apply for this exciting opportunity to contribute to our team's success. We offer a supportive remote working environment where your expertise will be appreciated and your career can flourish.

I'm looking for an Amazon Account Manager to help manage and optimize our presence on Amazon. As our business grows we need someone who can ensure our products reach their full potential on this platform. Your expertise will be invaluable in navigating the complexities of Amazon's systems. What you'll do: Manage and optimize our Amazon FBA listings to increase visibility and sales. Utilize Amazon Web Services to analyze data and improve our product strategies. Develop and implement Amazon app solutions to streamline operations and enhance customer experience. Monitor inventory levels and coordinate with suppliers to prevent stockouts or overstock situations. Handle customer inquiries and feedback to maintain a positive seller rating. What we're looking for: Proven experience with Amazon FBA and a deep understanding of its ecosystem. Strong analytical skills particularly with Amazon Web Services tools. Ability to develop and deploy Amazon app solutions. Excellent communication skills with a knack for customer service. If you're ready to take our Amazon store to the next level I'd love to hear from you!

Are you a proactive problem-solver with a knack for delivering exceptional customer experiences in a fast-paced environment? Join our team as a TikTok Customer Service Specialist and become the vital link between our brand and our valued customers on TikTok Shop. In this role you'll be responsible for responding to customer messages with lightning speed ensuring no inquiry goes unanswered for more than five minutes during working hours. You'll handle a variety of customer inquiries from shipping and order updates to tracking requests cancellations and returns. Your ability to resolve issues professionally while adhering to company policies and escalation procedures will be key to your success. Daily you'll monitor TikTok Shop notifications reviews and support tickets ensuring you keep your finger on the pulse of customer sentiment. You'll also maintain accurate records of all customer interactions providing comprehensive daily summaries to management to help inform our customer service strategies. During live sales events you'll play a crucial role by answering customer questions in real-time and guiding buyers to our products ensuring a smooth and engaging shopping experience. Experience: Mid-Level in customer service Tools: customerservice Skills: Fast-paced response excellent communication problem-solving attention to detail If you're ready to hustle and make a real impact in a dynamic environment we want to hear from you!

* :pointer-events-auto R6Vx5W_threadScrollVars scroll-mb- calc(var(--scroll-root-safe-area-inset-bottom 0px)+var(--thread-response-height)) scroll-mt- calc(var(--header-height)+min(200px max(70px 20svh))) dir= auto data-turn-id= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-turn-id-container= request-WEB:bd236684-4eb3-4eb6-b300-fd44829f70e5-1 data-testid= conversation-turn-4 data-scroll-anchor= false data-turn= assistant > We are looking for a reliable and proactive Customer Support Virtual Assistant to join our growing USa and UK e-commerce business. We sell personalized gifts and custom products across multiple online platforms and are looking for someone who can provide exceptional customer service while helping us maintain fast response times and high customer satisfaction. Position Details Remote position Preferably full-time Work available 7 days per week Working hours can be arranged according to your own schedule Daily workload varies depending on order volume and customer inquiries Long-term opportunity for the right candidate Responsibilities Reply to customer messages across all our platforms Answer product personalization and shipping questions Assist customers with order updates and delivery inquiries Handle customer concerns professionally and efficiently Follow company guidelines and customer service procedures Communicate with production and management when required Monitor inboxes and ensure messages are answered promptly Help maintain excellent customer satisfaction ratings Escalate complex cases when necessary Requirements Excellent written English Previous customer service experience Strong attention to detail Friendly and professional communication skills Ability to work independently Highly organized and reliable Comfortable working across multiple platforms and systems Experience with Etsy Amazon Shopify eBay Not On The High Street or similar platforms is an advantage Ideal Candidate Enjoys helping customers Learns quickly Takes ownership of tasks Can manage workload independently Is looking for a long-term position rather than short-term freelance work To Apply Please send: A brief introduction about yourself Details of your customer service experience Platforms you have worked with Your availability and time zone What is your current occupation We are looking for someone who genuinely cares about customer experience and wants to become a valued long-term member of our team.

Are you passionate about building strong client relationships and ensuring their success? Join our dynamic coaching team as a Client Success Manager and become the friendly face our clients look forward to engaging with! In this entry-level role you'll be the main client-facing account manager participating in client calls and providing professional updates. Your mission is to create a positive client experience and ensure smooth project progress. Key Responsibilities: Join client calls to build and maintain strong client relationships. Share project updates take meeting notes and follow up professionally. Coordinate with marketing design tech and content teams to meet deadlines. Handle client questions and concerns with calm confidence. Review client accounts and track deliverables to ensure clear communication. Tools You'll Use: Slack Zoom Google Workspace Gmail Google Calendar Asana or Trello Canva CRM tools basic funnel/website tools ChatGPT If you're ready to dive into a role that offers growth and the opportunity to make a real impact we'd love to hear from you!

Are you a proactive and experienced professional ready to dive into the fast-paced world of healthcare operations? We are seeking a Mid-Level Operations Specialist with expertise in Xero scheduling and staff management to join our dynamic team remotely. As a key player in our daily operations you'll ensure our healthcare practices run smoothly allowing us to provide exceptional care to our clients. Your role will be essential in maintaining our financial records managing communications and leading our team effectively. Manage Xero Books: Maintain accurate financial records process invoices and ensure timely payments using Xero. Lead Management: Oversee and prioritize incoming leads ensuring prompt and professional communication. Scheduling & Staff Management: Coordinate schedules and manage staff logistics to ensure seamless operations. Communication: Handle emails and WhatsApp hidden maintaining clear and efficient communication with clients and staff. Required Skills & Experience: Proven experience with Xero and financial management. Strong organizational skills and a knack for multitasking in a fast-paced environment. Excellent communication skills both written and verbal. Experience in scheduling and managing teams remotely. If you're ready to bring your hustle and expertise to a thriving healthcare team we'd love to hear from you. Apply today to help us deliver unparalleled service in the healthcare industry!