Customer Service Support Jobs

We are looking for a reliable and communicative person to join our team as a Customer Support Agent. The position mainly involves written communication with customers. You will answer questions respond to individual needs and help create a friendly and professional customer experience. For this role we value people who communicate naturally understand different personalities and can stay professional even in more challenging conversations. Your profile: Good written English Confident and friendly communication Reliable and responsible work ethic Good understanding of people Ability to work independently Calm and professional approach to different situations What you can expect from us: Fixed hourly compensation Additional performance-based bonuses Training before you start Ongoing support from our team Clear processes and communication Opportunity for long-term cooperation Interested in joining our team? Send me a short message on Telegram: hidden

About the Role We are seeking a highly organized and detail-oriented Virtual Assistant to support our health insurance operations. The ideal candidate will assist with administrative tasks customer communications appointment scheduling data entry and policy-related support while ensuring excellent service to clients. Initial 2-Week Paid Trial Base Pay: $150 per week The first two weeks will be a paid trial period to evaluate overall performance communication reliability appointment quality CRM management and fit with the team. Performance Bonuses In addition to the weekly base pay: $10 - Qualified Appointment Show Bonus Paid for each qualified prospect who attends their scheduled appointment with Hunter. $50 - Individual Policy Bonus Paid for each individual policy that is successfully issued and activated from an appointment generated or managed by the VA. $100 - Family Policy Bonus Paid for each family policy that is successfully issued and activated from an appointment generated or managed by the VA. Example Weekly Earnings A strong week could look like: Base Pay: $150 15 Qualified Appointments Show: +$150 3 Individual Policies Issued: +$150 2 Family Policies Issued: +$200 Total Weekly Earnings: $650 There is no set limit on performance bonuses - the more qualified opportunities and successful results produced the greater the earning potential. Growth Opportunity This position is designed to grow with performance. Stage 1 - Trial Period $150/week base + performance incentives Stage 2 - Proven Performance $200/week base + performance incentives The VA may move into this range after demonstrating consistent appointment production strong follow-up reliability and accurate CRM management. Stage 3 - Increased Responsibility $250-$300/week base + performance incentives As the VA takes on a larger workload manages more leads and becomes a trusted part of the sales operation the guaranteed weekly compensation can increase while performance bonuses remain available. Important Bonus Guidelines A qualified appointment show means the prospect attends the scheduled conversation and meets the basic qualification criteria established by the team. Policy bonuses are paid once the policy has been successfully issued and activated rather than simply when an application is submitted. Appointments should always be focused on quality rather than simply filling the calendar . Performance Expectations The goal of this position is to create a true win-win compensation structure . The VA receives guaranteed weekly compensation while having significant opportunities to increase earnings based on performance. Strong performance will be measured by: Qualified appointments that show up Policies generated from those appointments Consistent and professional lead follow-up Appointment show rate CRM accuracy and organization Reliability and communication The better the VA performs and the more responsibility they are able to successfully handle the greater their opportunity will be for higher base compensation bonuses and long-term growth with the team .

Join our dynamic team as a Virtual Assistant specializing in the cleaning industry. We are seeking an experienced professional who excels in managing various administrative and customer service tasks remotely. This entry/mid level position offers an excellent opportunity to contribute to a growing company while enjoying the flexibility of remote work. In this role you will be responsible for: Managing and optimizing our cleaning booking software to ensure seamless operations. Handling inbound and outbound sales calls with a focus on customer review satisfaction retention and conversion. Reviewing and following up on SMS text and email communications to provide exceptional customer support. Engaging with our audience and promoting our services on social media platforms. Assisting in the hiring process of new cleaners ensuring they meet our high standards. We are looking for someone with: Proven experience as a virtual assistant or in a similar administrative role within the cleaning or a related industry. Strong communication skills both verbal and written in English. Proficiency in managing booking software and familiarity with CRM tools. Excellent organizational skills and attention to detail. The ability to work independently and manage time effectively in a remote setting. If you are a proactive and dedicated professional with a passion for supporting business growth in the cleaning industry we would love to hear from you. Apply today to become a vital part of our team!

We are seeking a smart and cooperative professional to join our dynamic team in the health industry. This mid-level remote position is designed for individuals with a passion for research customer support and organizational excellence. If you are eager to contribute to a team that values expertise and collaboration we would love to hear from you. In this role you will be responsible for a variety of tasks that support our operations and strategic initiatives. Your primary responsibilities will include: Conducting in-depth research on industry competitors to identify trends strengths and opportunities. Efficiently handling customer support tickets ensuring timely and accurate responses to inquiries. Managing and optimizing the Google calendar for our leadership team to ensure smooth scheduling and coordination. We are looking for candidates who possess the following skills and experience: Proven experience in a similar mid-level role ideally within the health industry. Exceptional research skills with the ability to analyze and synthesize information. Strong communication skills for effective customer interaction and support. Proficiency in managing digital calendars and scheduling tools. A collaborative mindset and the ability to work well in a remote team environment. Join us in our mission to advance health solutions and support our clients with excellence. Apply today to be part of a forward-thinking team dedicated to making a difference.

Are you ready to dive into a fast-paced environment where your hustle makes a real impact? Join us as a Customer Engagement Specialist in the vibrant city of Sunyani Ghana. This entry-level role offers the chance to create meaningful experiences while responding to customers and spreading hope through the right channels. As part of our team you'll be at the forefront of customer interactions leveraging the power of TikTok to engage and inspire our audience. Your role will be instrumental in not just addressing inquiries but in transforming every interaction into a positive uplifting experience. Respond swiftly and effectively to customer inquiries ensuring every question is met with clarity and compassion. Inspire customers by providing accurate information and the right resources to meet their needs. Engage actively with our TikTok community creating content that resonates and fosters a sense of community. We're looking for someone who thrives in a dynamic setting and is passionate about customer service. Your ability to stay active and responsive is key to delivering the high-energy experience we promise our customers. Tools You'll Use: TikTok If you're ready to put your skills to the test and make a difference apply now to join a team where your efforts are valued and your growth is encouraged!

Join our dynamic team as a Bilingual B2B Sales Appointment Setter where you'll leverage your English and Spanish fluency to drive sales in the US market. Specializing in the SaaS and CRM sector you'll focus on the yachting and marine industry connecting with yacht brokers dealers and marine businesses to open doors for our closing team. As an integral part of our sales force your primary role will be to initiate contact with prospective clients through cold calling expertly qualifying them and securing demo appointments. Your daily responsibilities will include: Engaging with US-based yacht brokers and marine businesses using provided contact lists. Qualifying leads and scheduling demo appointments for our sales closers. Logging all interactions notes and outcomes meticulously in the CRM. Following up with warm leads via phone and email to nurture relationships. Ensuring the prospect list remains accurate and up-to-date daily. To succeed in this role you'll need to have a solid understanding of CRM tools like Zoho as well as proficiency with Google Workspace Slack and dialer/VoIP software. We are looking for a mid-level professional who can bring a corporate and professional tone to all communications. If you are a proactive communicator with a knack for building rapport and are excited about the opportunity to work remotely in a fast-paced environment we invite you to apply and help us navigate the waves of the marine industry.

Are you ready to kickstart your career in customer service and sales? Join our dynamic team as a Customer Service Representative and be the friendly voice that our clients trust. This entry-level role offers an exciting opportunity to develop your skills in a supportive remote environment. In this role you will: Make calls and close deals: Reach out to potential clients engage them with your friendly demeanor and guide them through the sales process. Follow up efficiently: Maintain relationships with clients by providing timely updates and ensuring their needs are met. We're looking for someone who is: Friendly and approachable: You enjoy talking to people and can easily build rapport. Self-motivated: You have the drive to meet and exceed targets. Organized: You can manage multiple tasks and follow up effectively. While specific tools aren't required being comfortable with technology and quick to learn new systems will set you up for success. Join us and grow your career with a company that values your enthusiasm and dedication. Apply today and become a part of our vibrant remote team!

Are you ready to dive into the dynamic world of social media and influencer management? Join us as a Personal Assistant and become the backbone of an exciting influencer's daily operations. We are seeking an enthusiastic entry-level professional to provide seamless support and keep the momentum going! As a Personal Assistant you'll play a crucial role in ensuring our influencer's day runs smoothly and efficiently. Your responsibilities will include: -google calendar: making goals realistic with the time alotted. help track the amount of time they take per task better. -deal with personal texts -instacart groceries -set reminders for motivation for their work and daily routine -travel coordinator: Vetting transit routes booking flights/lodging comparing transit passes and pulling together simple itineraries for trips or weekend getaways or dates including parking. -making calls from google calendar. eg: hair dresser doctor dates research (dinner reservations or activities) etc. -budgeting (optional) business: -goal tracking and prioritzation (can be altered with your research) with work spreadsheet -figuring out what kind of pedals (effects) are used in each potential cover song (optional) -metricool crossposting hashtags trending scheduling posts. -if any non cover posts: minimal editing skills -Willing to accept messages at all hours for work related requests. No need to respond until work starts. Can mute. -make lists of what to pack for a trip

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Operations Virtual Assistant (Short-Term Rental Operations) Company: Holland Cleaning Location: Remote Employment Type: Part-Time (18-28 hours/week to start) Growth Opportunity: Full-Time + Leadership Potential Working Hours: Must be available during U.S. Central Time business hours including occasional evenings weekends and holidays. Join a Company That Sets the Standard At Holland Cleaning we don't just clean homes we help property owners deliver exceptional guest experiences. Our mission is simple: Deliver The Dutch Standard. That means reliability professionalism attention to detail clear communication and doing the job right the first time. We're growing quickly and are looking for someone who wants to grow with us not someone looking for just another VA job. If you're highly organized love solving problems enjoy helping people and take pride in creating order from chaos we'd love to meet you. About the Role This position is the operational heartbeat of our company. As our Operations Virtual Assistant you'll coordinate communication between property owners cleaners contractors and our management team to ensure every property is ready for the next guest. You'll be trusted to make decisions solve problems independently and keep operations running smoothly. Every day is different. Some days you'll schedule cleanings. Other days you'll solve last-minute issues communicate with clients review quality-control photos or help improve our internal systems. If you enjoy variety and thrive in fast-paced environments you'll love this role. What You'll Be Responsible For Operations & Scheduling Coordinate daily cleaning schedules. Assign jobs to cleaners based on availability and location. Monitor job progress throughout the day. Handle last-minute schedule changes. Coordinate emergency and same-day cleanings. Ensure every property is guest-ready before check-in. Help improve scheduling efficiency. Client Communication Respond professionally to property owners. Keep clients informed throughout the cleaning process. Answer questions promptly and accurately. Follow up on concerns or special requests. Build long-term relationships through excellent communication. Team Coordination Communicate daily with cleaners. Provide cleaners with property information and updates. Help troubleshoot issues in real time. Ensure everyone has the information they need to succeed. Support new team members during onboarding. Quality Control. Review cleaner-submitted photos. Verify completion of cleaning checklists. Report maintenance issues. Ensure company standards are consistently met. Track recurring quality issues and recommend improvements. Administrative Support. Organize company documents. Maintain spreadsheets and operational records. Update property information. Assist with onboarding paperwork. Help build and improve company processes. Perform additional administrative tasks as needed. Who We're Looking For You might be a great fit if you... Love staying organized. Notice small details others miss. Communicate clearly and professionally. Stay calm under pressure. Enjoy solving problems independently. Can prioritize multiple tasks without losing focus. Take ownership of your work. Learn quickly and adapt to change. Enjoy helping both customers and teammates succeed. Required Qualifications Excellent written and spoken English. Strong customer service skills. Outstanding organizational skills. Reliable high-speed internet. Quiet workspace. Computer or laptop. Ability to work during U.S. Central Time. Strong critical-thinking skills. Ability to multitask efficiently. High attention to detail. Professional demeanor. Self-motivated with minimal supervision. Preferred Experience Experience with any of the following is a plus: Virtual Assistance Airbnb or Short-Term Rentals Property Management Customer Service Scheduling & Dispatching Operations Coordination Google Workspace Google Sheets Slack WhatsApp Turno (formerly TurnoverBnB) TeamUp Don't worry if you don't have experience with every platform we're happy to train the right person. What Success Looks Like After your first few months you'll be someone the team can rely on to: Keep daily operations running smoothly. Resolve issues before they become problems. Build trust with clients. Support cleaners effectively. Improve workflows. Help maintain our reputation for exceptional service. Growth Opportunities We're not looking to fill a temporary position. We're looking for someone who wants to grow with us. As our company expands there will be opportunities to take on additional responsibilities and advance into leadership roles including shift Supervisor. If you're ambitious and enjoy building systems we'd love to invest in your growth. Compensation Competitive hourly pay based on experience skills and performance. Before You Apply We're looking for someone who is dependable proactive and committed to excellence. If you're someone who enjoys solving problems takes pride in your work and wants to build a long-term career with a growing company we'd love to hear from you.