Customer Service Jobs

We run two growing U.S. home service businesses: BBQ grill cleaning and fireplace cleaning. We need a reliable friendly part-time virtual assistant to handle customer communication and keep our schedule full. Responsibilities: - Answer and return customer calls texts emails and social media messages - Book confirm and reschedule cleaning appointments - Send quotes invoices and appointment reminders - Follow up with past customers and promote our annual grill and fireplace maintenance plans - Request and respond to online reviews - Keep customer records and schedules up to date Requirements: - Excellent written and spoken English - Customer service or appointment-setting experience (home services a plus) - Comfortable with Google Workspace and scheduling/CRM tools (Jobber Housecall Pro or similar) - Reliable internet quiet workspace available during U.S. Eastern business hours - Organized proactive and able to work independently What success looks like: - Every inquiry answered the same business day - A full calendar with minimal no-shows - Happy customers and great reviews Part-time to start (about 20 hours/week) with room to grow.

We are hiring a Virtual Assistant to support our business with General Tasks General Tasks and General Tasks. Responsibilities: Assist with daily tasks related to General Tasks Support General Tasks tasks and follow processes accurately Handle General Tasks tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with General Tasks and/or General Tasks Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Join our dynamic team as an Expert Customer Support Specialist in the thriving construction industry. We are seeking a dedicated and honest professional to contribute to the growth of our business from a remote location. If you have a proven track record in customer support and are ready to take on a pivotal role we want to hear from you. As a key member of our team you will: Provide exceptional customer support to our clients ensuring their needs are met and their inquiries are addressed promptly and professionally. Maintain accurate and detailed daily logs of all customer interactions ensuring information is recorded systematically and efficiently. Collaborate with other team members to enhance our service offerings and contribute to business growth. To succeed in this role you should possess: Expert-level experience in customer support within the construction industry or a related field. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. The ability to work independently and manage time effectively in a remote setting. We are committed to fostering a professional and corporate environment where your expertise will be valued and your contributions recognized. If you are ready to embark on a rewarding remote career with us apply today and help us build a stronger future.

Join our dynamic SaaS team as a Level 1 Customer Assistant and become an integral part of our customer support operations. We are seeking a detail-oriented individual with a passion for technology and a commitment to delivering exceptional customer service. As a Level 1 Customer Assistant you will be the first point of contact for customers reaching out to our Technical Support line. Your primary responsibility will be to gather essential information and understand the customer's reason for calling. You will then facilitate a seamless transfer to a higher-level agent ensuring that all pertinent information is accurately communicated for efficient issue resolution. Your daily responsibilities will include: Answering incoming calls from the Technical Support line promptly and professionally. Gathering and documenting detailed information regarding the customer's issue or inquiry. Transferring calls to higher-level agents with a comprehensive handoff of all relevant information. This entry-level position is perfect for individuals who are eager to learn and grow in the SaaS industry. While specific tools are not specified a general familiarity with customer support software and a technical mindset will be advantageous. We value a collaborative and supportive remote working environment where attention to detail and technical acuity are paramount. If you are ready to launch your career in SaaS customer service and excel in a technical detail-oriented role we encourage you to apply today!

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Phone Support. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Phone Support tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Are you looking to kickstart your career in the insurance industry with a dynamic remote role? We're on the hunt for a Friendly Remote Assistant to join our team! If you have a knack for communication and love helping people this entry-level role could be perfect for you. As a key member of our team you'll be the first point of contact for our clients helping us maintain top-notch customer service standards. You'll handle a variety of tasks ensuring that each day is both engaging and rewarding. Reply to customer inquiries via phone or email providing timely and friendly responses. Help craft engaging social media posts to keep our audience informed and connected. Send communications as directed ensuring our messages are clear and effective. To succeed in this role you'll need: Proficiency with the Google Platform including Gmail Google Docs and Google Sheets. Excellent written and verbal communication skills . A positive attitude and a customer-first mindset . Strong organizational skills and the ability to manage multiple tasks efficiently. You'll enjoy the flexibility of working remotely allowing you to balance work with your lifestyle seamlessly. If you're ready to grow with us and make a positive impact we'd love to hear from you!

The Colt Firm LLC is seeking a reliable and professional Virtual Assistant to join our team and support our dynamic construction and project management operations. This is a part-time remote position offering approximately 6 hours of work per day. As a key member of our team you will be responsible for ensuring seamless communication and coordination across projects and assisting in day-to-day administrative tasks. Primary Responsibilities: Answer and manage incoming client calls Handle new client intake Make outbound follow-up calls Track active projects and client progress Coordinate appointments and scheduling Maintain organized client and project records Follow up with leads customers contractors and team members Assist with general administrative and office support Requirements: Strong verbal and written communication skills Must be comfortable making outbound phone calls Professional phone presence Reliable internet and phone access Excellent organizational and follow-up skills Ability to manage multiple clients and projects Comfortable communicating through phone email and text Experience in construction sales CRM or project management is a plus We are looking for an organized responsive and proactive individual who can ensure our clients and projects receive consistent follow-up and attention. If you are interested in joining our team please submit your resume availability relevant experience and desired hourly rate. Visit us at ColtF hidden for more information about our company.

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Are you ready to dive into the fast-paced world of customer service in the cleaning industry? We're seeking a dynamic and energetic Customer Service Specialist to join our remote team! If you thrive in a hustle environment and are passionate about delivering top-notch customer experiences this entry-level role is for you. As a Customer Service Specialist you'll be the frontline hero ensuring our customers are delighted every step of the way. Your key responsibilities will include: Conducting proactive customer service follow-ups to ensure satisfaction and address any concerns. Engaging in customer marketing initiatives to promote our services and enhance brand loyalty. Assisting with customer sales activities helping potential clients find the perfect cleaning solutions. We're looking for someone who's eager to learn and grow in a supportive environment. You'll need to be comfortable using Slack to communicate and collaborate with our team efficiently. If you're ready to kickstart your career in customer service and love the idea of working remotely in a fast-paced setting we want to hear from you! Join us and make a difference in the cleaning industry today.

Join our dynamic team as a Virtual Personal Assistant in the thriving health and wellness industry. We are looking for an enthusiastic and organized individual eager to support our business growth and provide exceptional service to our clients. This entry-level role is perfect for someone looking to start or grow their career in a professional remote environment. As a Virtual Personal Assistant you will be a key player in ensuring the smooth operation of our daily activities. Your main responsibility will be to manage client interactions and support our business development initiatives. You will have the opportunity to make a significant impact by efficiently handling communications and maintaining organized records. Schedule confirm reschedule and coordinate client appointments Make outbound calls and take incoming calls Respond to client text messages emails and inquiries Follow up with leads clients vendors and business contacts Assist with sales follow-up and closing opportunities Maintain organized CRM and contact records Help manage multiple projects and deadlines Track action items and follow up to ensure tasks are completed Support business-development initiatives and partnership outreach Research potential referral partners community opportunities and business prospects The ideal candidate will have excellent communication skills a proactive approach to problem-solving and a passion for the health and wellness industry. While no specific tools are required familiarity with CRM systems and basic office software will be beneficial. If you're ready to kickstart your career with a forward-thinking company we encourage you to apply!