Customer Support Jobs

Are you passionate about connecting talented individuals with exciting career opportunities? We are on the lookout for a Junior HR Agent to join our dynamic team. With a friendly and casual work environment this remote role offers the perfect chance to grow your career in Human Resources. As a Junior HR Agent you will play a pivotal role in our hiring process. Your daily responsibilities will include: YOU WILL GET BONUS FOR EACH CLOSED POSITION Monitoring and updating open positions to ensure our job listings are current. Engaging with potential candidates building relationships and guiding them through the hiring process. Collaborating with local HR teams to identify and reach out to potential candidates. Search and Negotiate with with local HRs for the open positions To excel in this role you'll need strong communication skills enabling you to effectively interact with candidates and HR colleagues. We're looking for a mid-level professional who is eager to develop their skills in a supportive environment. This position offers the flexibility of remote work allowing you to balance your professional and personal life effectively. If you're ready to join a team that values your contributions and supports your growth we'd love to hear from you!

We run a residential cleaning business and have a full-time VA already on the team. We are looking for a part-time VA to cover the days and hours our full-time VA does not work so this is a coverage role not full-time. Responsibilities: - Answer and return customer calls and texts with priority on returning missed calls promptly - Qualify leads (ask bed bath and square footage before quoting) - Send quotes by size tier and follow up with the booking link - Enter and update bookings in our scheduling system (BookingKoala) - Coordinate cleaners including handling reschedules and same-day swaps when a cleaner cannot make a job - Follow up on outstanding payments and flag issues internally - Keep records accurate and communicate updates clearly Requirements: - Strong written English (replies go directly to customers) - Customer service or appointment-setting experience - Reliable internet and a quiet space for calls - Organized proactive and able to follow SOPs independently Nice to have: - Experience with BookingKoala OpenPhone or similar booking and phone tools - Prior cleaning home services or field-service dispatch experience To apply please include: 1. Your relevant experience (mention any cleaning or booking-tool experience) 2. Your weekly availability and time zone including evenings and weekends 3. Have you used BookingKoala OpenPhone or a similar tool? Which ones?

Join our dynamic team as a Mid-Level Web Developer specializing in e-commerce finance solutions. We are seeking a talented professional with a proven track record in web development focusing on integrating robust payment features. This remote position offers the opportunity to collaborate with a forward-thinking company that values innovation and excellence. As a Web Developer you will be responsible for: Designing and implementing web applications with a focus on payment processing and security. Collaborating with cross-functional teams to ensure seamless integration of payment features. Communicating effectively to understand and follow project requirements and deliverables. Maintaining and updating web applications to enhance functionality and user experience. We are looking for candidates who possess: Mid-level experience in web development preferably in the e-commerce finance sector. Strong communication skills to articulate ideas and follow project instructions precisely. An understanding of current web development trends and best practices. A proactive approach to problem-solving and attention to detail. While specific tools are not mandated familiarity with common web development frameworks and payment processing APIs is advantageous. Embrace a corporate and professional environment where your skills will contribute to impactful projects. If you are passionate about web development and eager to enhance user experiences in the e-commerce finance industry we encourage you to apply.

Are you an experienced Virtual Assistant with a knack for managing emails and delivering stellar customer support? Join our vibrant e-commerce team and help us provide top-notch service to our customers - all from the comfort of your home! We're on the lookout for a friendly and expert Virtual Assistant who thrives in a fast-paced online environment. If you're all about efficiency and have a keen eye for detail we want to hear from you! Your Daily Adventures Will Include: Efficiently managing email communications ensuring prompt and accurate responses. Providing exceptional customer support resolving queries and enhancing customer satisfaction. Collaborating with our team through Slack to ensure seamless communication and coordination. What You Bring to the Table: Proven experience as a Virtual Assistant particularly in the e-commerce industry. Expertise in email management and customer support. Proficiency with Slack for team communication. Excellent communication skills and a friendly approachable demeanor. If you're ready to make a difference and enjoy the flexibility of remote work apply today and become a part of our dynamic team!

Join our dynamic remote staffing team as a Virtual Assistant for Online Research in the business services industry. We are searching for a detail-oriented individual eager to dive into online research and support our team by finding verifying and organizing crucial information. As a Virtual Assistant your primary responsibility will be to conduct online searches for people businesses and various information based on specific criteria. You will utilize tools such as Google LinkedIn Facebook and more to gather accurate data. Your findings will be meticulously organized and updated in Google Sheets or Microsoft Excel ensuring that all information is correct and verified before submission. Key Responsibilities: Conduct online research using platforms like Google LinkedIn and Facebook. Organize and update search results in Google Sheets or Microsoft Excel. Verify the accuracy of the information before submission. Communicate progress and report completed tasks to the team. Skills and Tools: Proficiency in Google Search Google Sheets and Microsoft Excel. Familiarity with LinkedIn and Facebook for research purposes. Basic knowledge of Gmail for communication. Attention to detail and a methodical approach to research. This entry-level position is perfect for someone looking to develop their research skills in a remote work environment while contributing to a team-focused business service. If you are a meticulous researcher eager to support our team with accurate and organized data we encourage you to apply and become a vital part of our online research efforts.

Join our dynamic real estate management team as a Customer Service Phone Representative where your technical skills and attention to detail will play a crucial role in delivering exceptional service to our clients. We are seeking a mid-level professional with a passion for customer support and an interest in real estate management. As a Customer Service Phone Representative you will be responsible for: Answering incoming calls and providing solutions to client inquiries in a professional manner. Tracking and updating service tickets efficiently using Office tools. Following up diligently on maintenance requests to ensure timely resolution and client satisfaction. We are looking for someone who is: Proficient in using Office tools to manage and update customer information. Able to handle multiple tasks with precision and care. Experienced in customer service preferably within the real estate or property management sector. Detail-oriented with strong organizational skills and a technical mindset. This is a remote position offering you the flexibility to manage your schedule while delivering high-quality service. If you thrive in a fast-paced environment and are committed to enhancing the client experience we encourage you to apply.

Join our dynamic healthcare team as a Remote Sales Call & Appointment Setting Assistant . We are seeking a motivated individual to support our sales efforts by reaching out to potential clients scheduling appointments and ensuring our calendar is efficiently managed. This entry-level position is perfect for those looking to start their career in the healthcare industry with a professional and corporate environment. Key Responsibilities: Conduct cold calls to prospective clients to set up appointments for our sales team. Compose and send professional emails to engage potential clients and confirm appointments. Efficiently manage and organize the sales team's calendar to optimize appointment schedules. Required Skills & Tools: Proficiency in Google Office Suite for managing emails and calendar appointments. Strong communication skills both verbal and written with a professional demeanor. Organizational skills to manage tasks and schedules effectively. This is a remote position offering you the flexibility to work from wherever you are. If you are eager to enter the healthcare industry and have a knack for organization and communication we would love to hear from you.

Are you passionate about helping people and eager to jumpstart your career in customer support? Join our dynamic e-commerce biotech team as an Entry-Level Customer Support Representative! We're looking for someone with a friendly casual vibe who enjoys solving problems and making customers smile. In this role you'll be the first point of contact for our customers ensuring they have a seamless experience with our products and services. Your daily responsibilities will include: Replying to customer tickets with accurate and helpful information. Answering customer emails promptly and professionally. Handling incoming calls and providing excellent service. We use a custom portal where you will be doing most of your work but use of tools like Slack and WordPress would be helpful to know. More importantly we value a positive attitude and a willingness to learn. This is a remote position allowing you to work from the comfort of your home while being part of an innovative and supportive team. If you're ready to start your journey in the exciting field of e-commerce biotech we'd love to hear from you!

I'm Caroline Orem and I'm looking for a dedicated Customer Support professional to join my team. As our business grows we need someone passionate about helping customers and ensuring they have a fantastic experience with our services. What you'll do: Respond to customer inquiries promptly and professionally via email and chat. Assist customers with order tracking returns and product information. Resolve customer issues by coordinating with other team members as needed. Maintain detailed records of customer interactions and feedback. Proactively identify opportunities to improve our customer service processes. What we're looking for: Excellent communication skills and a friendly demeanor. Proven experience in customer support or service roles. Ability to problem-solve and think on your feet. Strong organizational skills and attention to detail. If you're passionate about helping people and eager to make a difference I'd love to hear from you!

Join our dynamic SaaS company as a Mid-Level Executive Assistant where your technical acumen and detail-oriented nature will support our leadership team and enhance our customer interactions. We are seeking a professional who thrives in a fast-paced remote environment and is passionate about optimizing executive productivity. As an Executive Assistant you will be a pivotal part of our operations ensuring seamless communication and scheduling while providing exceptional customer support. Your role will involve: Email Management: Efficiently manage and prioritize the executive's inbox ensuring timely responses and identifying urgent matters. Calendar Management: Organize and coordinate meetings appointments and travel arrangements to optimize the executive's schedule. Customer Support: Provide high-quality assistance to our customers addressing inquiries and ensuring a positive experience. We are looking for a candidate with: Proven Experience: At least 3-5 years as an executive assistant preferably within the SaaS industry. Technical Proficiency: Strong understanding of digital tools and platforms commonly used in SaaS environments. Excellent Communication Skills: Both written and verbal with an ability to convey information clearly and professionally. Strong Organizational Skills: Ability to multitask prioritize and manage time effectively in a remote setting. Embrace the flexibility of a remote role while contributing to a team that values innovation and efficiency. If you are ready to bring your skills to a leading SaaS company we encourage you to apply and become a part of our mission to deliver exceptional service and solutions.