Customer Support Jobs

About Us We are a U.S.-based nonprofit organization dedicated to empowering communities through education sports arts technology or AI-driven workforce development. We leverage innovation global collaboration and training to create meaningful opportunities for people worldwide. We are seeking a motivated Virtual Assistant (VA) to join our growing international team. This position begins as a remote role with the potential to transition into an in-person role in the United States through a sponsored work visa for qualified candidates. Responsibilities Provide administrative support: scheduling meetings managing emails preparing reports and handling documentation. Assist with marketing and social media tasks including drafting posts updating content and monitoring engagement. Support project coordination ensuring tasks and deadlines are tracked and communicated. Conduct online research to support fundraising partnerships and program initiatives. Maintain accurate data entry and record-keeping for nonprofit activities and donor databases. Assist with grant applications newsletters and outreach efforts. Collaborate with U.S.-based staff to support nonprofit projects programs and events. Qualifications Strong written and verbal communication skills in English. Experience in administration virtual assistance or customer support preferred. Proficiency with productivity tools (Google Workspace Microsoft Office Slack Trello etc.). Organized detail-oriented and capable of handling multiple priorities. Tech-savvy with the ability to quickly learn new platforms. Self-motivated and able to work independently in a remote environment. Growth & Visa Opportunity This role offers career development with the possibility of joining our nonprofit in the United States. For high-performing candidates we provide: Training and mentorship in nonprofit operations and U.S. compliance. Pathway to visa sponsorship The opportunity to work directly with our U.S. team in program execution fundraising and community initiatives. Compensation & Benefits Competitive hourly rate (based on experience and local standards). Flexible working hours (remote-first). Professional development and U.S. nonprofit training. Eligibility for visa sponsorship after successful performance and probationary period.

Job Title: Airbnb Property Communications Coordinator (Full Time/Split Shifts) Company: My Suite BnB Location: Remote Employment Type: Full-Time About Us: We’re a fast-growing short-term rental property management company overseeing a diverse portfolio of homes in major cities. From guest communication to logistics and backend operations we deliver a high standard of service with a personal touch. We’re looking for a highly organized and proactive Communications Coordinator to join our virtual team. Role Overview: We are looking for an Communications Coordinator to support the daily operations of our company. The Communications Coordinator's responsibilities may include answering emails responding to messages keeping track of inventory maintaining client records handling maintenance issues and providing administrative support as needed. To be successful as a Communications Coordinator you should be able to oversee and ensure smooth and efficient daily operations. Ultimately a top-notch communications coordinator should be highly organized and thrive under pressure. Please ONLY apply if you have Experience in Airbnb or Multi-Property Management/Co-Hosting Key Responsibilities: Assisting with the management of daily operational activities. Tracking daily operations and reporting or resolving issues. Read and respond to all guest messages Performing administrative tasks such as answering emails responding to messages coordinating appointments etc. Managing and updating company databases. Creating improving and maintaining an organized system across all departments Keeping track of inventory and ordering supplies. Maintaining client records. Arranging and assisting with the onboarding of new employees. Assisting with project management by creating assignments tracking progress and resolving issues. Preparing and maintaining operations documents and reports. Providing administrative support to other departments or projects as needed. Performing other duties as assigned. Requirements: High school diploma/GED required. Bachelor's degree preferred. Experience in Airbnb or Multi-Property Management/Co-Hosting is mandtory Experience in office management or an administrative role. Experience in a customer service role. Excellent communication and people skills. Excellent organizational and time management skills. Strong computer proficiency. Experience with customer management database or similar software is beneficial. Exceptional problem-solving skills and the ability to troubleshoot guest issues with speed and confidence Must be detail and solutions-oriented with strong analytical and problem-solving skills. Ability to work under pressure. Ability to multitask and prioritize. Excellent phone etiquette and communication skills both verbal and written Highly proficient in speaking reading and writing in English Note: This job description is not intended to be all-inclusive. The employee may perform other related duties as assigned to meet the ongoing needs of the organization. What We Offer: Work-from-home fully remote position with flexible working structure Opportunity to grow within a fast-paced company On-the-job training Collaborative supportive team environment Full Time Schedule (Philippines Standard Time) Shifts: 10pm-6am or split shift 6am-12pm/8pm-10pm *hours will change based on Day Light Savings time in Canada. *Available to start immediately.*