Dynamic Customer & Technical Support Specialist - Solar Industry

Join our fast-paced team as a Customer & Technical Support Specialist in the thriving solar domestic industry. We are looking for an expert who thrives in a hustle environment, ready to tackle challenges and deliver outstanding service. In this role, you will be the heartbeat of our customer service operations, handling a variety of tasks that keep our systems running smoothly and our customers satisfied. Key Responsibilities: Efficiently manage and resolve technical issues by issuing and tracking tickets. Engage directly with customers through calls to understand and solve their concerns. Book and coordinate service appointments with precision. Oversee and streamline workflow processes to ensure maximum efficiency. Tools & Skills: Proficient in using Zoho CRM to manage customer interactions and data. Expert communication skills to effectively liaise with customers and team members. Strong problem-solving abilities to quickly address and resolve technical issues. Ability to thrive in a fast-paced, dynamic environment with a focus on results. If you are ready to bring your expertise to a role where no two days are the same and your contributions make a tangible impact, we want to hear from you. Apply now to be part of a team that's leading the charge in the solar industry!