Technical Support Jobs

Join our dynamic IT Services team in Dublin as an Entry-Level Technical Support Specialist and become the go-to expert for resolving technical issues on-site. We are looking for a detail-oriented professional eager to help users with hardware software network and system-related challenges. As a Technical Support Specialist you will: Troubleshoot and resolve technical issues efficiently ensuring minimal disruption to users. Provide exceptional technical support by handling support calls and requests guiding users through solutions in a professional and friendly manner. Document and follow up on issues by recording support cases updating tickets and adhering to established IT and GDPR procedures. You will utilize a variety of tools including: Microsoft Office (Word Excel Outlook) for communication and documentation. Windows operating system for troubleshooting and support. IT helpdesk/ticketing systems to manage and track support requests. Basic networking and remote support tools to assist in problem-solving. AI tools and applications are an advantage but not required. GDPR/data protection software and procedures to ensure compliance with data protection regulations. This entry-level opportunity is perfect for someone passionate about technology and eager to develop their skills in a hands-on environment. If you are ready to make a difference in users' day-to-day experiences and grow in the IT field we want to hear from you!

Join our innovative solar industry team as an Expert Technical Support Specialist focusing on Solis and Sigenergy products. We are seeking a detail-oriented and technically proficient individual to provide exceptional remote support to our valued customers ensuring seamless operation of their solar systems. As a crucial member of our support team you will: Troubleshoot and resolve Wi-Fi connectivity and offline issues effectively ensuring minimal downtime for customers. Engage directly with customers to address ongoing technical challenges providing expert guidance and resolution strategies. Offer clear and concise instructions for using the monitoring app enhancing user experience and system performance. Key Tools & Experience: Proficiency in using ZohoCRM for tracking and managing customer interactions. Extensive experience in technical support particularly within the solar industry is essential. We are looking for an expert who thrives in a remote working environment demonstrating self-motivation exceptional communication skills and a dedication to continuous improvement. If you are passionate about renewable energy and possess the technical acumen to support cutting-edge solar technology we invite you to apply and make a meaningful impact in our growing industry.

Join our dynamic healthcare team as an Entry-Level Medical VA Assistant where your attention to detail and technical prowess will be vital in supporting our operations. This role offers a unique opportunity to work closely with healthcare professionals and make a tangible impact on patient care. As a Medical VA Assistant you will: Monitor the Indeed dashboard to track applications conduct interviews for Home Health Aides and manage their onboarding process efficiently. Collaborate with case managers to link Home Health Aides with referred clients ensuring seamless patient care and satisfaction. Provide administrative support to the CEO handling various tasks that require a high level of organization and attention to detail. This position is perfect for those at the entry level who are eager to gain hands-on experience in the healthcare industry. While specific tools are not required proficiency with common office software and a willingness to learn new systems will be advantageous. If you are a detail-oriented individual with a passion for healthcare and a desire to grow within a supportive team we encourage you to apply for this exciting opportunity to kickstart your career.