Patient Care Jobs

We are seeking a highly skilled Bilingual Medical Virtual Assistant fluent in both English and Spanish to join our healthcare team. As a critical part of our operations you will ensure seamless communication and administrative support for our patients and healthcare professionals. In this expert-level role you will be responsible for: Answering patient calls and messages in both English and Spanish providing exceptional service and support. Scheduling appointments sending reminders and following up on missed visits to ensure optimal patient care. Verifying insurance eligibility and benefits prior to appointments to streamline the patient experience. Sending intake forms ensuring their completion and preparing comprehensive patient charts. Coordinating referrals and diligently tracking pending administrative requests to maintain efficiency. The ideal candidate will possess: Expert proficiency in English and Spanish with excellent communication skills. A meticulous attention to detail and the ability to manage multiple tasks efficiently. Experience in a healthcare setting with a deep understanding of medical administrative processes. Strong organizational skills and a proactive approach to problem-solving. The capability to work independently in a remote environment leveraging your technical expertise. Join us in delivering top-tier healthcare services with precision and care. If you are a detail-oriented professional with a passion for patient-centered service we would love to hear from you.

Join our fast-paced healthcare team as a Dynamic eClinicalWorks Specialist and play a pivotal role in enhancing patient care and operational efficiency. We are seeking a motivated individual with a knack for multitasking and a passion for healthcare technology to manage critical tasks effortlessly. In this remote position your primary responsibilities will include: Scheduling Patients : Efficiently manage patient appointments and referral management to ensure seamless care delivery. Handling Incoming Calls : Act as the first point of contact for patient inquiries providing excellent service and support. Prior Authorization : Navigate the complexities of prior auth processes to facilitate timely patient care. Scribing : Accurately document patient interactions and medical information using eClinicalWorks. This role is ideal for a mid-level professional who thrives in a fast-paced and hustle-driven environment . Your expertise in eClinicalWorks will be essential in maintaining the flow of our healthcare operations. Requirements: Proven experience with eClinicalWorks. Strong communication and organizational skills. Ability to manage multiple tasks efficiently. Previous experience in healthcare or a related field is preferred. If you're ready to make a difference in a dynamic setting apply now to join our committed team and help us deliver exceptional healthcare experiences remotely.

We're looking for an experienced Healthcare Virtual Assistant to join a growing mental health team. Work Setup: Remote Key Responsibilities: Answer patient calls texts and callbacks Schedule appointments for multiple therapists Verify insurance eligibility and benefits Review and submit claims in SimplePractice Support daily front-office operations and collaborate with the team Qualifications: At least 2 years of US healthcare administrative experience Mental health/behavioral health practice experience is strongly preferred Experience with patient scheduling and insurance verification SimplePractice experience is REQUIRED! Excellent verbal and written English communication skills Organized reliable coachable and detail-oriented Comfortable with productivity monitoring software

We are looking for someone with a strong medical background preferably with experience in psychiatry behavioral health therapy or another outpatient medical setting . The ideal candidate will understand the unique needs of psychiatric patients and be comfortable communicating professionally and compassionately with patients providers pharmacies and insurance companies. This is an excellent opportunity for a medical assistant who enjoys working independently has strong clinical knowledge and wants to grow with a busy and expanding practice. Work Hours are 9 am - 6pm Monday - Friday Central Standard time with 1-2 daays per week on Saturdays from 9-1 pm Key Responsibilities Assist psychiatric providers with day-to-day patient care and clinical workflow Respond to patient questions regarding medications appointments treatment instructions and practice procedures Triage patient calls and messages and appropriately escalate clinical concerns to the provider Process medication prior authorizations including gathering required clinical information and communicating with insurance companies Follow up on prior authorization requests and medication coverage issues Communicate with pharmacies regarding prescriptions refills medication availability and insurance issues Assist patients with medication-related questions and direct clinical questions to the appropriate provider when necessary Assist with patient intake and collection of relevant medical information Obtain and document patient information accurately in the EMR Assist with appointment scheduling rescheduling and coordination of follow-up appointments Help ensure patients are scheduled appropriately based on provider recommendations and treatment needs Review patient messages and route them appropriately to psychiatric providers or therapists Assist providers with obtaining information needed for medication management and follow-up visits Maintain accurate and timely documentation in the EMR Communicate professionally with patients pharmacies insurance companies and healthcare providers Maintain strict HIPAA compliance and confidentiality Assist with other clinical tasks as directed by the provider or practice manager Ideal Candidate The successful candidate will have: Previous Medical Assistant or healthcare experience Experience working with psychiatry behavioral health therapy or mental health patients strongly preferred Experience processing medication prior authorizations Working knowledge of prescription medications and pharmacy processes Familiarity with health insurance plans and medication coverage Experience using an EMR/EHR Excellent communication and patient-service skills Strong clinical judgment regarding when a patient concern should be escalated to a provider Exceptional attention to detail Ability to multitask while maintaining accuracy Ability to work independently in a virtual environment Strong work ethic and reliability Professional compassionate and patient-centered communication style

Executive Assistant (Remote) Central Valley Medical Education is seeking a highly organized dependable and proactive Executive Assistant to support our leadership team. This is more than an administrative position - we're looking for someone who enjoys solving problems managing projects improving processes and helping a growing healthcare education company operate efficiently. The ideal candidate is detail-oriented an excellent communicator comfortable learning new technology and able to manage multiple priorities with minimal supervision. Responsibilities Manage executive calendars appointments meetings and travel arrangements. Coordinate healthcare training classes instructors students and company events. Serve as a primary point of contact by answering phones responding to emails and assisting customers professionally . Create edit and maintain spreadsheets documents presentations and reports. Assist with data entry record management and maintaining confidential business and student records. Coordinate student enrollment onboarding scheduling and course completion documentation. Help manage healthcare documentation care plans and other compliance-related records as assigned. Coordinate projects across multiple departments and ensure deadlines are met. Research information compare vendors and help improve office systems and workflows . Support executives with special projects and other administrative duties as needed. Qualifications Minimum 3 years of executive assistant office management operations or administrative experience. Exceptional organizational and time management skills. Strong written and verbal communication skills. High level of professionalism and discretion when handling confidential information. Advanced proficiency with Microsoft Office (Word Excel Outlook PowerPoint) and Google Workspace. Comfortable learning new software platforms and AI productivity tools. Ability to prioritize competing tasks and work independently. Strong attention to detail with excellent follow-through. Customer service experience preferred. Experience in healthcare education or professional training is a plus but not required. What We're Looking For We're searching for someone who takes ownership rather than waits for instructions. The right person enjoys bringing order to busy environments anticipating needs before they're asked and finding better ways to get things done. You should be comfortable working with executives instructors students corporate clients and vendors while maintaining a positive solution-focused attitude. Why Join Us? At Central Valley Medical Education our mission is to prepare healthcare professionals to provide exceptional patient care. You'll become an important part of a growing organization that values innovation teamwork integrity and continuous improvement. If you're someone who enjoys variety thrives in a fast-paced environment and wants to make a meaningful impact we'd love to hear from you.

Join our dynamic healthcare team as a Virtual Assistant where you will play a crucial role in enhancing patient care through effective communication and organization. This entry-level position is perfect for detail-oriented individuals eager to make a difference in the healthcare industry. In this role you will be responsible for: Calling patients to confirm appointments and provide necessary information. Charting patient information accurately to maintain up-to-date medical records. Scheduling appointments to optimize clinic operations and patient flow. We are looking for candidates who possess: Strong communication skills to interact effectively with patients and healthcare professionals. Attention to detail to ensure accurate data entry and scheduling. Ability to work independently and manage time efficiently in a remote setting. No specific tools are required but familiarity with standard office software and a willingness to learn new technologies is beneficial. This is a remote position offering flexibility and the opportunity to work from anywhere while contributing to a critical sector. If you are motivated by helping others and thrive in a detail-oriented technical environment we encourage you to apply and become a vital part of our healthcare team.

Join our dedicated healthcare team as an Expert Healthcare Sales & Admin Coordinator . In this pivotal role you'll drive our patient engagement process by converting leads into booked appointments and ensuring the seamless administration of patient records. We seek a detail-oriented professional with a knack for sales and a deep understanding of healthcare operations. Your primary responsibilities will include: Lead Follow-Up: Conduct phone calls to follow up on leads transforming inquiries into scheduled initial visits with deposits paid. Appointment Management: Efficiently book cancel and reschedule patient appointments ensuring optimal clinic flow. Administrative Coordination: Upload and manage patient documents within the Electronic Health Records (EHR) system maintaining accuracy and confidentiality. Lead Generation: Actively generate new patient leads and manage incoming calls to convert them into booked appointments. Missed Visit Follow-Up: Proactively contact patients to reschedule missed appointments ensuring high retention and satisfaction rates. To excel in this role you should possess: Proven expertise in healthcare sales and administration. Strong organizational and multitasking skills with a keen attention to detail. Exceptional communication skills both verbal and written. Experience with EHR systems and a commitment to maintaining patient confidentiality. Proactive and customer-focused approach to patient care. This is a remote position providing you with the flexibility to work from anywhere while making a significant impact on our healthcare services. If you thrive in a fast-paced detail-oriented environment and have a passion for healthcare we encourage you to apply.

We Are Hiring: Medical Referral Specialist Position Overview: We are seeking an experienced Referral Specialist / Referral Coordinator with strong medical administrative skills to support our medical Referral Department. The ideal candidate will be responsible for managing the end-to-end referral process ensuring accurate coordination between providers insurance companies and patients to facilitate timely access to care. Key Responsibilities: 1.Process and manage incoming and outgoing medical referrals from initiation to completion 2.Coordinate referrals between primary care providers specialists and facilities 3.Verify insurance eligibility and referral requirements 4.Obtain authorizations when required for referred services 5.Follow up on pending referrals and approvals to prevent delays in patient care 6.Communicate with insurance companies provider offices and patients regarding referral status 7.Accurately document referral information and outcomes in the EMR/EHR system 8.Handle inbound and outbound calls professionally 9.Respond to patient and provider inquiries related to referrals Requirements: 1.Must be a Nurse Graduate 2.Minimum 2 years of experience in a Referral Department Referral Coordination or similar medical administrative role 3.Strong understanding of medical terminology 4.Experience working with EMR/EHR systems (e.g. ECW or similar platforms) 5.Experience with insurance verification referral eligibility and payer communication 6.Experience handling patient and provider calls professionally 7.Fluent in English both spoken and written 8.Available to start immediately 9.Must have own computer/laptop stable internet connection noise-canceling headset and backup equipment 10.Confident in handling inbound and outbound calls send your resume to hidden

Join our dynamic healthcare team as an Entry-Level Medical VA Assistant where your attention to detail and technical prowess will be vital in supporting our operations. This role offers a unique opportunity to work closely with healthcare professionals and make a tangible impact on patient care. As a Medical VA Assistant you will: Monitor the Indeed dashboard to track applications conduct interviews for Home Health Aides and manage their onboarding process efficiently. Collaborate with case managers to link Home Health Aides with referred clients ensuring seamless patient care and satisfaction. Provide administrative support to the CEO handling various tasks that require a high level of organization and attention to detail. This position is perfect for those at the entry level who are eager to gain hands-on experience in the healthcare industry. While specific tools are not required proficiency with common office software and a willingness to learn new systems will be advantageous. If you are a detail-oriented individual with a passion for healthcare and a desire to grow within a supportive team we encourage you to apply for this exciting opportunity to kickstart your career.

Join our dynamic healthcare team as a Virtual Receptionist and play an essential role in our commitment to quality patient care. This entry-level position is perfect for a detail-oriented individual with a technical mindset eager to make a difference in the medical and mental health fields. As a Virtual Receptionist you will be the first point of contact for our patients managing both inbound and outbound calls with professionalism and empathy. You will also engage directly with insurance companies on behalf of our patients ensuring that their queries and issues are resolved promptly. Your daily responsibilities will include: Receiving and making daily calls to patients and healthcare partners. Contacting insurance companies to facilitate patient support. Utilizing Google Meet and Microsoft tools to ensure seamless communication and documentation. This position requires: An entry-level understanding of healthcare or customer service environments. Proficiency with Google Meet and Microsoft applications. Exceptional communication skills and attention to detail. Our ideal candidate thrives in a remote working environment is self-motivated and is passionate about providing excellent service to patients and healthcare providers alike. If you are ready to embark on a rewarding career path in healthcare we invite you to apply today.