Social Customer Service Jobs

The Colt Firm LLC is seeking a reliable and professional Virtual Assistant to join our team and support our dynamic construction and project management operations. This is a part-time remote position offering approximately 6 hours of work per day. As a key member of our team you will be responsible for ensuring seamless communication and coordination across projects and assisting in day-to-day administrative tasks. Primary Responsibilities: Answer and manage incoming client calls Handle new client intake Make outbound follow-up calls Track active projects and client progress Coordinate appointments and scheduling Maintain organized client and project records Follow up with leads customers contractors and team members Assist with general administrative and office support Requirements: Strong verbal and written communication skills Must be comfortable making outbound phone calls Professional phone presence Reliable internet and phone access Excellent organizational and follow-up skills Ability to manage multiple clients and projects Comfortable communicating through phone email and text Experience in construction sales CRM or project management is a plus We are looking for an organized responsive and proactive individual who can ensure our clients and projects receive consistent follow-up and attention. If you are interested in joining our team please submit your resume availability relevant experience and desired hourly rate. Visit us at ColtF hidden for more information about our company.

We are hiring a Virtual Assistant to support our business with Customer Service Customer Support and Email Handling. Responsibilities: Assist with daily tasks related to Customer Service Support Customer Support tasks and follow processes accurately Handle Email Handling tasks with attention to detail Communicate progress and updates clearly Follow instructions meet deadlines and ask questions when needed Requirements: Previous experience with Customer Service and/or Customer Support Strong written English and communication skills Reliable internet connection Organized detail-oriented and proactive Able to work independently and follow SOPs Nice to have: Experience working with international clients Familiar with tools like Google Workspace Slack Zoom Trello/Asana To apply please include: Your relevant experience Your availability and time zone Your top 2 skills related to this role

Are you ready to dive into the fast-paced world of customer service in the cleaning industry? We're seeking a dynamic and energetic Customer Service Specialist to join our remote team! If you thrive in a hustle environment and are passionate about delivering top-notch customer experiences this entry-level role is for you. As a Customer Service Specialist you'll be the frontline hero ensuring our customers are delighted every step of the way. Your key responsibilities will include: Conducting proactive customer service follow-ups to ensure satisfaction and address any concerns. Engaging in customer marketing initiatives to promote our services and enhance brand loyalty. Assisting with customer sales activities helping potential clients find the perfect cleaning solutions. We're looking for someone who's eager to learn and grow in a supportive environment. You'll need to be comfortable using Slack to communicate and collaborate with our team efficiently. If you're ready to kickstart your career in customer service and love the idea of working remotely in a fast-paced setting we want to hear from you! Join us and make a difference in the cleaning industry today.

Join our dynamic team as a Virtual Personal Assistant in the thriving health and wellness industry. We are looking for an enthusiastic and organized individual eager to support our business growth and provide exceptional service to our clients. This entry-level role is perfect for someone looking to start or grow their career in a professional remote environment. As a Virtual Personal Assistant you will be a key player in ensuring the smooth operation of our daily activities. Your main responsibility will be to manage client interactions and support our business development initiatives. You will have the opportunity to make a significant impact by efficiently handling communications and maintaining organized records. Schedule confirm reschedule and coordinate client appointments Make outbound calls and take incoming calls Respond to client text messages emails and inquiries Follow up with leads clients vendors and business contacts Assist with sales follow-up and closing opportunities Maintain organized CRM and contact records Help manage multiple projects and deadlines Track action items and follow up to ensure tasks are completed Support business-development initiatives and partnership outreach Research potential referral partners community opportunities and business prospects The ideal candidate will have excellent communication skills a proactive approach to problem-solving and a passion for the health and wellness industry. While no specific tools are required familiarity with CRM systems and basic office software will be beneficial. If you're ready to kickstart your career with a forward-thinking company we encourage you to apply!

We're looking for a detail-oriented Product Listing Associate to manage eBay listings. No experience is required but good English communication skills strong attention to detail and the ability to follow SOPs are essential. You should also be able to work independently while meeting productivity and accuracy targets. The position pays $0.50/hour (non-negotiable) and requires a minimum commitment of 5 hours per day. Responsibilities include creating and managing eBay listings checking inventory updating prices optimizing titles and descriptions improving images when needed and maintaining accurate records. Apply here: hidden /dTHBAzJg9XLG9maP8

Are you a driven bilingual English/Spanish professional with a knack for operations and a background in house cleaning management? We need your hustle and expertise to keep our fast-paced cleaning services running smoothly from anywhere in the world! As our Operations Virtual Assistant you will be the vital link between our clients and cleaners ensuring every job is booked executed and followed up flawlessly. Dive into a dynamic role where your multitasking skills will shine and your ability to communicate in both English and Spanish will be key to our success. Key Responsibilities: Answer calls promptly and provide accurate quotes for house cleaning jobs. Book jobs and process payments efficiently using Jobber. Conduct interviews with cleaner applicants in both English and Spanish. Schedule cleaners and confirm jobs on the same day ensuring seamless operations. Follow up with clients and cleaners post-job to gather feedback and ensure satisfaction. Tools You'll Use: Jobber for bookings and payments. Slack for team communication. Google Workspace for managing schedules and documentation. Indeed for recruiting top-notch cleaner applicants. What We're Looking For: Mid-level experience in operations preferably in the house cleaning industry. Fluency in both English and Spanish is a must. Strong organizational skills with a keen eye for detail. Ability to thrive in a fast-paced remote work environment. If you're ready to bring your energy and expertise to a company that values your contributions apply now to join our team and make an impact in the world of house cleaning!

Join our dynamic e-commerce team as an Entry-Level Virtual Assistant . We are seeking a proactive and communicative individual to support our operations remotely. This is a fantastic opportunity to kickstart your career in the e-commerce industry while working from the comfort of your own home. In this role your key responsibilities will include: Assisting with daily administrative tasks to ensure smooth operation of our e-commerce platform. Communicating effectively with team members and external partners to facilitate seamless information flow. Proactively identifying areas for improvement and suggesting innovative solutions. We are looking for someone who possesses: Excellent communication skills both written and verbal to engage with diverse teams and clients. A proactive attitude with a strong ability to anticipate needs and take initiative. Basic familiarity with communication tools allowing for efficient remote collaboration. This entry-level position is ideal for someone looking to grow their skills in a corporate and professional environment. If you are organized motivated and eager to learn we encourage you to apply and become a valued member of our team.

Join our dynamic team as an entry-level Cold Caller & Virtual Assistant in the janitorial industry. We are seeking a meticulous and technically savvy individual who excels in setting appointments and managing various administrative tasks. If you are looking to grow your career in a supportive remote environment this role is perfect for you. As a Cold Caller & VA you will play a crucial role in our operations by engaging potential clients and enhancing our online presence. Your day-to-day responsibilities will include: Cold Calling: Reach out to potential clients to introduce our services and set up appointments. Appointment Setting: Coordinate and schedule meetings ensuring all details are accurately captured and communicated. Email Management: Organize and respond to emails promptly maintaining a professional tone with all correspondence. Social Media Presence: Assist in managing our social media accounts posting content and engaging with our audience to increase brand awareness. We value a candidate who is detail-oriented and possesses strong communication skills. While specific tools are not required familiarity with standard office software and social media platforms will be advantageous. This is a remote position providing you with the flexibility to manage your work schedule effectively. If you are eager to contribute to our team and develop your skills in a technical and detail-oriented setting we encourage you to apply.

Join our dynamic team at Empresa_encanto a leader in the Entanto_mor industry as a Customer Support & Administrative Specialist. This entry-level remote role is perfect for self-motivated individuals who thrive in a professional and corporate environment. As a key member of our team you will ensure smooth operations and exceptional customer experiences through: Email Management: Crafting responses filtering spam and prioritizing urgent messages to maintain an organized and efficient inbox. Schedule Coordination: Organizing meetings resolving scheduling conflicts and sending out invitations to ensure seamless time management. Logistics and Travel: Researching itineraries booking accommodations and arranging transportation to facilitate hassle-free travel plans. Daily Preparation: Drafting meeting notes and summarizing daily priorities to keep the team focused and aligned. In addition to administrative duties you'll act as a Customer Support Specialist by: Ticket Management: Responding to inquiries via ticketing systems live chat or email to provide timely support. Incident Escalation: Referring technical errors or billing issues to the appropriate team for quick resolution. Knowledge Base Maintenance: Keeping FAQs and help guides up-to-date to empower users with self-service solutions. Feedback Recording: Documenting recurring issues and user suggestions to drive continuous improvement. To excel in this role you'll need strong organizational skills attention to detail and the ability to communicate effectively in a corporate setting. Join us and contribute to a culture of excellence and customer satisfaction.

Join our fast-paced home services team as a Remote Lead Engagement & Customer Service Virtual Assistant . We are on the hunt for an energetic and proactive individual who thrives in a hustle-driven environment. If you have a knack for turning inquiries into scheduled services and enjoy providing top-notch customer support this role could be your perfect fit! In this role you will: Quickly call warm leads after they submit an inquiry to maximize engagement. Answer inbound calls from potential customers with enthusiasm and clarity. Follow up with leads via phone and text to ensure seamless communication. Efficiently book window and gutter cleaning jobs into your schedule. Handle basic pricing and service questions with confidence. Calm and assist existing customers with complaints scheduling issues and technician concerns escalating when necessary. Keep our CRM updated with detailed notes lead statuses appointments and follow-ups. Learn about the backend operations including ads and lead flow to enhance your creative process over time. To succeed in this role you should be comfortable using the following tools: GoHighLevel Google Workspace Google Sheets Google Calendar Gmail Slack Stripe QuickBooks Canva This is an entry-level role perfect for those looking to start their career in a vibrant and rapidly growing industry. If you're ready to dive into a role where every day is different and your hustle is rewarded apply today to become a vital part of our team!