I know you are here because you're finally ready to take your company's online presence to the next level or you're here because you want to maintain the top tier status of your business. So how do I make that happen? Well, I am an experienced Virtual Assistant and Customer Support Specialist who is enthusiastic about my work. I've worked with clients professionally from a variety of businesses for over five years. I am dedicated, hard-working, a fast learner, loyal, and a team player individual. I strive in a positive workplace, but I can also work under pressure. I was former customer support for the Philippine Long Distance Telephone Company (PLDT), the pioneer and top telecommunications company in the Philippines. As Customer support for Telus International for almost 5 years, I've excellently handled customer inquiries through calls, emails, and chat for American, Canadian, and Indian clients. As a Virtual Assistant, I help my clients increase brand visibility through social media. And eliminate tasks that slow their workflow down. Let my prowess of disciplines and tools below speak for me. *wink* Skills: -Customer Care -Social Media Manager -Community Management and Engagement - Data Entry -Data Management -Online Research Applications Tools I use: -Project Management- Asana, Airtable, Trello -Emailing system-Outlook, Gmail -Email marketing-Mailchimp,Aweber -CRM- VoIP/Softphone - Avaya -Content Creation- Canva -Content Scheduling Buffer, Hootsuite, Later, Smarterqueue Applications I use -Google Docs - Microsoft Excel -Microsoft Word -Google Sheets -Google Docs So yeah,help me help you?*wink* All the best, Iris