Jennie Lyn Detera Merandilla 📍 Imus, Cavite | 📞 0[hidden] | ✉️ [hidden] Professional Summary Virtual Assistant with 10+ years of experience in administrative support, HR, and recruitment. Skilled in managing calendars, email, data entry, and customer communication. Tech-savvy, highly organized, and adaptable to remote work environments. Committed to delivering efficient support to help businesses run smoothly. Core Skills • Email & Calendar Management • Data Entry & File Organization • Customer Service & Client Support • Reports & Documentation • Recruitment & Onboarding Support • Phone Handling & Scheduling • Tools: MS Office, Google Workspace, HRIS (Oracle, CHRIS), Zoom, Slack, Trello Relevant Experience Virtual Assistance & Admin Support Handled scheduling, emails, and document management for executives and staff. Prepared reports, maintained HR/employee databases, and supported payroll processes. Provided customer support and handled inquiries professionally. Recruitment & HR Support Processed job applications, coordinated interviews, and managed onboarding documentation. Supported hiring managers with reports, candidate communications, and records management. Conducted orientation and coordinated training schedules. Frontline & Client Relations Managed front desk reception, visitor handling, and call management. Served as the first point of contact for clients and employees, ensuring smooth communication. Work History • HR Supervisor | SM Supermalls | 2010–2022 • Recruitment Assistant | NCO (ABS-CBN) | 2009 • Recruiter – Senior Assistant | Accenture | 2007–2009 • Recruiter – Assistant | Corporate Executive Search Inc. | 2006–2007 • Receptionist | 2005 Education De La Salle University – Dasmariñas
B.S. Business Administration, Major in Management